I should have updated my post earlier.

I installed 12.7.2 on an external drive, booted from it, and my R680 function was back. My RAID mounted. So, I installed 12.7.2 on my internal boot SSD, and all was well again.

I’ve since upgraded the OS to 12.7.3 and all is still well, RAID is mounting. ATTO Configuration Tool is working as normal. I…

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I learned the hard way that my unsupported ATTO R680 that’s been working beautifully on two unsupported MacPros for years are not compatible with Monterey 12.7.

IDK exactly when ATTO stopped supporting this SAS RAID PCIe card – probably after introducing the newer 12 Gbps standard years ago, BUT it had been working well, first on a 2012 MacPro5,1… Read more

Allesandro, I can give your suggestion a try the next time I get a drive error. I expect this will be fairly routine now that most of the original drives have several years of mostly constant usage.

A silver lining is that I can still find new drives of the same model for about a quarter of what I paid for them when I first installed all eight 12…

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Hector, sorry for the late reply. I must have disabled notifications for responses.

To answer your first question: I believe the drives are producing errors because they are old, and have been spinning almost non-stop since installation, and I’m using the RAID almost daily and all day long for video editing and DAW functions. So, nothing…

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I have an ATTO controlled RAID 6 (8 drives). When it discovers a volume (disk) with a bad sector, the management app notifies me, and warns it may be going to fail soon. I can keep working. I’ve apparently lost no data, but I will keep getting the messages continuously until I put in a fresh drive and let the RAID rebuild.

I’ve read up on bad…

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“Can we report it dead now? OWC support has barely heard of this software and is totally confused by any tech support requests.” – Jon Allen

I hope not. It’s for sale on the OWC / MacSales site (link below).

Yesterday, I did an unsupported upgrade to Catalina on a 2012 MacPro, and am running Argest 4.0.9 on a test tape. as I write this. So, I…

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You can reset prefs by holding down Alt (Option on Mac) as you launch the app.

If you don’t want to reconfigure your prefs repeatedly, I suggest:

Reset them. Start a new project. Set your prefs as you like them. Quit. Find the prefs file. I can’t help you where they are on Windows. But, after you find them, zip the prefs file, and then save an…

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Excellent question, Robert. I’m an all in one post provider, so Ae is as much in my toolkit as Pr is. And, since I do agency work, and work for big companies with agencies, branding guides, etc., and they’re all on Adobe for Ps, Ai (logos), I need to maintain compatibility.

I’m also a few years shy of retirement, and switching over to the BMD…

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30 years on Avid? Wow.

You didn’t state OSX or Windows. Details matter. On OSX, 99% of the strange, inconsistent behavior can be vanquished by resetting the preferences. I do that at least four times per week, as Pr self corrupts its preferences stupid frequently.

(I’m a full time, long time Pr user, after Avid MC & Symphony > FCP 6 & 7 > Pr…

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“Perhaps this is a problem with my older version of PPro?”

Possibly. Current versions (14 & 15) work with mxf just fine on my OSX system.

“so it isn’t an issue if me scaling it up to 200%.”

PNGs are bitmaps, and scaling them 200% would be an issue. I don’t use Ai files in Pr, so I can’t comment with experience, but theoretically you should be able scale vector GFX any amount without aliasing. I have tried using Ai files in Pr, but abandoned it for a reason I don’t recall. Now I u…

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Were you able to export from this project before without issues?

If no, there may be corruption in your project. Import everything into a fresh new project, and try again.
A test for current project corruption is to work with a different project to see if the issue persists.

If yes, your preferences or installation may be corrupted. Trash prefs…

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Going from BRU to ArGest is a paid upgrade. In the past Tolis claimed ArGest is required for Catalina. Tolis was extremely slow in the past getting builds for new versions of OSX released. So, IDK if ArGest is supported on Big Sur yet. It has no mention of Big Sur capability on the OWC site.

Tim Jones posted a while back that OWC would honor…

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Thanks for your input, Neil.

My ATTO / E8 combo isn’t a JBOD. It’s a RAID, and I’m running it as a RAID6 currently.

You are correct that ATTO has discontinued calling their RAID adapters by that name, and are calling them HBAs. They’ve also discontinued the 6 Gbs line for 12 Gbs products.

If I end up needing a new PCIe HBA, I’m going to need to…

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ArGest Backup has finally appeared on the OWC site:

ArGest Backup – Powered by BRU Technology

I had a scare over the weekend that my ATTO R680 was crapping out. That’s a 6 GB dual channel SAS card that’s been discontinued in favor of 12 Gb PCIe cards. Turns out the R680 is fine, but it got me to thinking what’s next to replace it when it finally dies. It’s attached to an Enhance E8 enclosure (discontinued) with 8 – 12 TB Seagate EXOS…

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It’s been nine days since you posted, and may have figured it out already, but this sounds to me like you have some corruption that’s causing Pr to go into Not Responding mode. First thing I’d do is start a new Project, and Import the old Project entirely, or Sequence by Sequence until the issue recurs, and then you might narrow it down to a…

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I looked on the OWC site for support, and found no link, so I thought I could contact you here. Because ArGest presented complications to me on my MacPro7,1, I opted to create an archiving station on a MacPro5,1 running BRU PE 3.x on High Sierra and use a 10 GbE card.

The Tolis site, under System Requirements states, “macOS 10.11 or newer your…

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It depends. You may have to keep an old computer around to use them. Some OS updates are incompatible with older versions of Adobe (and other) apps.

You can’t remove the CPU/GPU from the equation for compressed codecs, because there’s an inevitable amount of processing needed to decompress compressed video on the fly. RAW formats are especially hard on processors.

If you’re still shopping, my advice is to buy a lot more computer than you think you’ll need, because every year, it seems, it’s…

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If you invoke the Make Movie command (or whatever it’s called – CMD/CNTR-M), the export window will usually tell you if you have off-line media. Then, you can cancel, and find it.

I’m not sure if Pr does this, but in some NLEs, you can run the Find command (CMD-F) on the timeline, and enter “offline,” and it will highlight them.

Last week, I had a 14.9 project that I could not re-open. Pr would go into Not Responding during the Open process. I had to start a new project and import the old one in to resume work. I did that eight or ten times.
I tried the usual troubleshoot routines to no avail. What finally fixed it was that I ran the Delete Unused command.

I was also…

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Your plug-ins may / probably have preference files. You could try searching for those and deleting them. Sounds like something could have been left over after you uninstalled.

You could also try the trick of importing your project into a clean new project, and/or creating a new Sequence, and copy-paste your problem sequence into the new, clean one.

Thanks for the tip. Now that the chime is back, I’ve grown to like it. It’s like an old friend returning after a long absence.

BRU doesn’t use TAR. You may have to do what I did. There’s a post on this forum about it. You can use the Terminal to restore the entire contents of the tape to a drive. I recall a command to list the tape’s contents, but I think it’s more complicated to grab a few files vs. copying the whole tape. Look for a post I started about not being…

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Since you asked for “any help,” I’ll point you to a thread that helped me restore the entire contents of a tape using a Terminal window. I’m still a Terminal dummy. I suggest you start at the bottom of the thread and work backwards. Somewhere in there are the commands and syntax I used to do what you’re asking…

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What makes Pr the best choice for me is the Adobe product line. I work with agencies and large corporations, most of which are Adobe based. So, I get many assets: logos, stills, PSDs, Ai files, etc. I need to edit or use for video. I also do motion graphics based on corporate branding. Ae is a design tool, whereas some of the moGFX apps or…

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<div>I just noticed I typed, “15.5.7.” Yes, I’m from the future. 🙂 </div><div>

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I meant 10.15.7.

That has been a pretty solid build. The only issue I’ve noticed is some Mail messages are blank. Quit the Mail app, relaunch, and the messages show up again. Minor nuisance.

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If you bought a 2019+ MacPro, you know they don’t normally start up with the traditional chime. I have reinstalled Catalina (various builds starting with 10.15.4) about ten times, because other than Disk Utility > First Aid, I can’t find any utilities that fix OS related or OSX app issues. Reinstalling to the rescue!
(Sidebar: I use…

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Robert, the moving goalposts are due to competition, and as I wrote, new cameras and codecs that clients want to work with. Some people call that “progress.” If you want a stable system, find one that works for you, and never upgrade anything on it, and be prepared to exclude cutting with any codecs newer than what’s qualified for that system.

F…

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I’ve been using Pr since CS 5.5 (and FCP7 and Avid before that). Most of the problems I have with Pr happen on big projects with lots of footage, and a combo of codecs, frame sizes, and frame rates.

There are a few troubleshooting lists around for the steps we need to endure to get back in business and finish projects. One of them is uninstalling…

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<div>I can only commiserate, because I’ve had a lot of crashes on quit, or won’t quit (goes into Not Responding) upon quitting Pr for the last several builds, and Ae slightly less.
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Trashing prefs for Ae seems to have fixed that issue. I trash prefs on Pr so often that I’ve devised this trick to reset them quickly:

1. Find the folder…

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You probably answered your own question. For RAID 0, Apple RAID is probably all you need. SoftRAID allows those other RAID levels. I have one of the OWC RAIDs also, and had a hassle just getting my RAID to mount on one of my laptops. But, I finally got the app & extension installed on all the computers I wanted to use it on, and it’s become…

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If you’re trying to use ArGest Backup Import Tool 4.0.0 (Mac), I have discovered it just doesn’t work on my 2019 MacPro and Catalina. I reported the same issue here a few months ago – running the app on a known older tape, and it not showing up in the ArGest Backup app archive list.

It’s been reported, including on this forum, that OWC has…

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I just found Elmedia Player for playing movies. There’s a free version.

The paid $20 version claims to enable you to “download all online videos.” I’m not sure how that’s legal, but it could come in handy if your work requires you to snag videos under Fair Use, or you just want to save movies locally to study them, or whatever. I haven’t…

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I had satisfactory results with DiskDrill after a major drive catastrophe. You can find out in demo mode whether it’s worth it to you to pay for the fully featured version. I only used it for one day for one catastrophe, but I thought it was well worth the $75 or $80. I hope I never have to use it again.

Since reinstalling Catalina was the only method I’d found to fix certain Catalina related issues*, now that Big Sur is out, I’m wondering if I choose the “reinstall OS” option from recovery mode, will Big Sur be installed, or will the last version of Catalina be reinstalled?

I’m hesitant to upgrade to Big Sur because I have dozens of audio and…

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Another method is to set your Timeline to Audio Time Units, unlink the audio from the video, zoom in to the plosives, and snip them out. They are usually a small number of samples in duration, and probably won’t affect your sync visibly.

There are other plosive reducing plug-ins on the market than iZotope RX. Accusonus has one.

Sorry, Ian, I totally missed the “WIN” part of your post.
My Noise Reducer version is 4.1.10. I had to search for that. I didn’t know what version I have off the top of my head. I apologize for not knowing what version I have, too. I’ve gotten no indication from Accusonus that the version 5 effects have been updated or features added, just that…

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I have an Enhance (Enchance… Good one!) E8. It has no lights other than the eight for drive activity, nor have I ever heard it beep. My drives sound like they spin up, although maybe I’m just hearing the fan, and feeling the air move when I enable the power switch.

Sounds like you may have blown a fuse (if there is one) or had a solder…

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You didn’t mention Mac or Windows. I have the first gen ERA bundle, and have demoed RX8. Both have worked without any crashing on my MacPro7,1 running 10.15.6 and 10.15.7.

I love the simplicity of the ERA effects, and they mostly work very well. I demoed RX8 only to try out the noise reducer, and am unimpressed with the results, given the…

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I license quite a bit of stock for my clients, who are fastidious about licensing. If you do also, you know that footage of actual events with real people is usually available for “editorial use only,” which excludes use in marketing videos, which are usually covered under a “commercial” license.

You probably also know that staged commercial stock…

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Thanks for that link, John. I suppose I need to be ready in case the worst happens.

BTW, I’ve also read elsewhere that you can’t mount a new MacPro with an external drive. That’s not true. There are some “security” features one has to address, but if this wasn’t possible, I would have been in deep doo doo. I suggest other readers take…

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I’ve been looking for a third party solution to Pr’s lousy Track Matte for years. This is good to know, but I do not like the FX Factory model for plug-ins. I’ve written to several plug-in developers of Pr plug-ins and asked them to take this on.

Adobe could improve on track matting easily as FCP 7 did by making mattes one of the Transfer Modes.

The suite of 2020 CC apps are working well for me on my MacPro7,1 on 15.5.7. I’ve had to reinstall Pr several times because it gets borked somehow. I’ve had to reinstall Ae once. And I’ve had to reinstall Catalina way too many times. Since there are few utilities to fix Catalina problems, reinstalling is what I do. I’ve got fiber internet, so…

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This was an error message I got after rebooting after using TeamViewer to let a Tech Supporter at one of my plug-in developers trouble-shoot my computer. Needless to say, I nearly had a heart attack. I’m forced to use Catalina on my MacPro7,1 (10.15.7). I rebooted several times and could not get past this error screen, until I attached my boot…

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Mark, you made some excellent points. Thanks for adding your thoughts.

When I wrote that I charge 4x to send media to a competitor, it’s not as onerous as it may sound at first. I generally don’t charge clients for unaccompanied machine time. If I step away for a render or a long upload, I go off the clock. My rate for my labor & creativity,…

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Nice. Thanks, Tim.

I’m able to do the things (on a MacPro / Catalina) you are saying you can’t do. If deleting the prefs doesn’t fix these issues, try reinstalling the app.

I’ve seen major glitches in Pr from corrupted effects (video and audio) and transitions. You did the right thing my not trying the same fix over and over and over. Finding corruptions that cause weird performance are often a matter of search and destroy until you find the culprit.

Who doesn’t love a happy ending?