July 12, 2021 at 9:15 am
Hi all, I’ve just started using Pr Pro after 30 odd years on Avid.
Every now and again, the programme goes into a mode where, when I click on a bin or arrow next to it, that it doesn’t open until I click on the ‘window’ column in the toolbar. Then it opens as expected, but it happens for an hour or so, then, reverts to normal opening.
Is this a know problem, and how can I fix it?
July 13, 2021 at 6:01 pm
30 years on Avid? Wow.
You didn’t state OSX or Windows. Details matter. On OSX, 99% of the strange, inconsistent behavior can be vanquished by resetting the preferences. I do that at least four times per week, as Pr self corrupts its preferences stupid frequently.
(I’m a full time, long time Pr user, after Avid MC & Symphony > FCP 6 & 7 > Pr CS5.5+.)
You have to double click a folder to open it. Or, use the twirly.
July 14, 2021 at 5:52 pm
Hey, Jim, why do you stay on Pr with all that stupid corruption? Clients or things you like? I’m curious as an occasional user. I never know which version of the software to use.
July 14, 2021 at 6:43 pm
Excellent question, Robert. I’m an all in one post provider, so Ae is as much in my toolkit as Pr is. And, since I do agency work, and work for big companies with agencies, branding guides, etc., and they’re all on Adobe for Ps, Ai (logos), I need to maintain compatibility.
I’m also a few years shy of retirement, and switching over to the BMD ecosystem, which is the only viable option IMO for editing and some of the things Ae does with their Fusion component, seems an iffy proposition. I’m also allured by the Fairlight component, since audio is also one of my services.
But also, my main clients go back years, and I’m often resurrecting old projects. I’d need to maintain a license for Pr to convert everything to XML to move them to Resolve. And, then, I’d lose so much in the translation. Or, I’d have to proactively export all my hundreds of projects to XML preemptively while I have a license without knowing if there’d be a payoff in the future.
We post providers need to be aware of The Grass is Greener syndrome. NLEs are some of the most complicated apps there are, and jumping ship often trades one set of problems for another.
Because I do spend so much time on Pr, and have deadlines and uncompromising clients, I’ve been forced to learn the workarounds to get projects done on time. So far, so good. I’ve learned the hard way not to jump on the latest versions of Pr, as Adobe has put out some real dogs several times. Pr 2021 / 15 is among them. I can’t get much done on it before running into job-stopping issues. I revert my project to 2020 / 14.9, and it’s smooth sailing. I rely heavily on the tools that allow me to revert Pr projects.
Downgrading should be a Pr export option, but it’s not and never has been. At least Adobe has the wisdom to allow multiple versions of their apps to reside on the same machine. As I recall, that wasn’t possible on Avids. Upgrading required a huge leap of faith. IDK if that’s changed I bailed on MC after version 6, just as they were getting into native editing (which was really lousy).
July 14, 2021 at 7:03 pm
Thanks so much, Jim. What you say makes perfect sense. And thanks for the tip about version 2020 / 14.9. I tried using BM DV but stopped by weird problems and no support.
July 14, 2021 at 7:47 pm
thanks for the reply, I’m on Windows 10 Home, and working on Pr version 15 as I’ve only just signed up to it.
I’ll look into resetting preferences.
July 14, 2021 at 8:09 pm
You can reset prefs by holding down Alt (Option on Mac) as you launch the app.
If you don’t want to reconfigure your prefs repeatedly, I suggest:
Reset them. Start a new project. Set your prefs as you like them. Quit. Find the prefs file. I can’t help you where they are on Windows. But, after you find them, zip the prefs file, and then save an alias to the containing folder on your Desktop. Then, when Pr starts acting up again, which is inevitable, quit the app, open the alias, delete the old prefs, and unzip the clean prefs. Then, launch the app, and get back to work.
The main thing that gets lost is the Recent Projects list. That’s not so bad.
July 14, 2021 at 8:55 pm
Jim suggests Pr 14.9 (2020)works better if you can download and install separately.
July 15, 2021 at 8:51 am
Thanks for all that, but simply, on the dop-down on my ‘saved window’ tab, clicking on ‘reset to saved layout’ seems to do the trick (at least at the moment).
I love this forum.
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