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The Reports of Death of BRU was a little premature.
updated 1 month, 1 week ago
3 Members
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5 Posts
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Hi Folks,
I understand that it’s been a scary 3 months, and I’ve very sorry about having to go dark through all of this. but I’m very excited to announce that BRU and all of it’s associated solutions have not gone the way of the Dodo and have been brought under the banner of a very familiar team.
While an official announcement will be forthcoming, rest assured that things are only going to get very much better in the very near future.
Stay tuned and give us a few days to get the nitty-gritty worked out and we’ll catch you all up on your product status as well as support and new version plans.
Tim
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In a separate thread here, the news has been revealed that OWC is acquiring the BRU product tech.
That’s great, IMO.
I still have two months of my support contract with Tolis. Do you know if OWC will honor that? And, what about these three lost months, when I desperately needed support and got none (from Tolis)? When will OWC be handling support tickets? Have they started yet?
Do you have any insight on these questions, Tim?
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Yes, we will be honoring all existing support contracts with the 3 months of down time honored, as well. We haven’t started yet as I need to get the teams up to speed.
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Nice. Thanks, Tim.
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Can we report it dead now? OWC support has barely heard of this software and is totally confused by any tech support requests.
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