Replies – Forums – Kristian Lam – Page 105

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Kristian Lam
June 28, 2006 at 8:16 am in reply to: Just upgraded to FCP 5.1 – no video playback

Ok, what kind of “upgrade’ to Tiger did you do?

Have you done a clean install of Tiger instead of an upgrade install?

regards

Kristian Lam
Blackmagic Design
Kristian Lam
June 28, 2006 at 8:11 am in reply to: Decklink 5.6 Still crashes iPhoto and disables iChat.

Hi Sean,

You’ll be glad to know that OS X 10.4.7 solves the issue with iChat.

More information here:

https://blackmagic-design.com/support/detail.asp?techID=69

regards

Kristian Lam
Blackmagic Design
Kristian Lam
June 28, 2006 at 5:38 am in reply to: Pink Snow when monitoring MBE SDI

What is your desktop resolution set to for the DeckLink Video Desktop? Could it be that the card’s putting out a HD desktop while your monitor is only SD capable?

regards

Kristian Lam
Blackmagic Design
Kristian Lam
June 27, 2006 at 12:49 pm in reply to: XP 64 drivers Crashes the computer

Do you have more than 3 gb of RAM in your system?

Kindly refer to this tech note and see if it’s relevant:

https://blackmagic-design.com/support/detail.asp?techID=160

regards

Kristian Lam
Blackmagic Design
Kristian Lam
June 27, 2006 at 8:10 am in reply to: capturing DV with Decklink: no monitoring?

Hi,

Unfortunately no. When you capture via firewire DV, our products are not involved at all so you don’t get any previews. This is the same with HDV as well.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
June 27, 2006 at 8:09 am in reply to: Cannot install Blackmagic codecs on OSX( tiger)

HI,

What exactly is not working?

Does it show up in Quicktime Pro’s export options?

regards

Kristian Lam
Blackmagic Design
Kristian Lam
June 27, 2006 at 8:05 am in reply to: Just upgraded to FCP 5.1 – no video playback

Please try removing existing drivers using the “Uninstall Blackmagic” application, then re-install the drivers again.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
June 27, 2006 at 8:00 am in reply to: Final Cut Crashes with Backmagic HD Extreme

Hi Doug,

This is for Gautam, right? It’s likely a bad PCI slot from our initial investigations via email. However, we’re still working through some connection issues.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
June 27, 2006 at 7:58 am in reply to: Extreme card not playing back HD and HDV anymore

Most likely a setup issue.

Best way is to use the easy setups we provide (Final Cut Pro > Easy Setup). Then verify that in View > Video Playback matches your easy setup.

The same thing applies to playing your DVCPRO HD clip. Select the matching easy setups, then create a new sequence and drop your clips into it. You have to create a new sequence as easy setups do not affect existing ones.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
June 27, 2006 at 6:25 am in reply to: Pink Snow when monitoring MBE SDI

Hi,

Is this regardless of your DeckLink desktop resolution?

regards

Kristian Lam
Blackmagic Design

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