[Kristian Lam]

Hi Matt,

Thanks. I think we should have a fix for this very soon as we’ve managed to replicate this.

regards

Kristian Lam
Blackmagic Design

[Kristian Lam]

[Steve Wargo] “We are using our Multibridge Extreme on our Quad G-5 for the first time and a dialog box says “Multibridge Extreme is connected via PCI Express for capture playbeck operation. Please use BM Decklink system preferences to change settings””

Hi,

If you’re using the Multibridge Extreme in capture/playback mode (connected via PCIe), all settings are configured as if you have a DeckLink card in your G5, i.e. from System Preferences > DeckLink. The Multibridge Utility is used only when the unit is in standalone mode.

regards

Kristian Lam
Blackmagic Design

[Kristian Lam]

Hi,

The SDI output is digital. Chances are that your monitor does not support SDI video. Try using the one labelled Y output instead if the input of your monitor is just a single BNC and switch the output video option in the DeckLink Preferences to “NTSC/PAL Y-Out”

As for audio, SPDIF is also digital. You’ll need to convert the digital audio output to analog audio. One option is the M-Aduio Flying Cow converters. Alternatively, the Edirol MA-10D which accepts SPDIF audio is a nice and low cost option.

regards

Kristian Lam
Blackmagic Design

[Kristian Lam]

Hi,

The Multibridge Pro can act as a standalone converter and has HDMI output which is not present on the HD Extreme.

regards

Kristian Lam
Blackmagic Design

[Kristian Lam]

Hi,

You can set the audio input preferences in the DeckLink Preference Pane that is located in OS X’s system preferences.

regards

Kristian Lam
Blackmagic Design

[Kristian Lam]

Hi Kurt,

Hardware down conversion only supports up to 2 channels (see technote in URL below and search for the text ‘audio’) but you’re correct about the channels being flipped. I’ve notified the engineers and they will be addressing this. Sorry.

regards

Kristian Lam
Blackmagic Design

[Kristian Lam]

Hi,

Yes, this is possible. You might need to convert the audio outputs of the DVD player to a suitable level for our card’s inputs.

regards

Kristian Lam
Blackmagic Design

[Kristian Lam]

Hi,

This sounds more like a configuration issue. Make sure you easy setups match the format of the clips you’re trying to play. If the clips are in DVCPRO HD at 1080i59.94, use “Blackmagic HDTV 1080i 59.94 – DVCPRO HD” in Final Cut Pro’s easy setups (Final Cut Pro > Easy Setup…).

You can check the format of the clips in Final Cut Pro’s Browser window.

regards

Kristian Lam
Blackmagic Design

[Kristian Lam]

Hi Donna2000,

Please contact us at support[at]blackmagic-design.com

You can also reach us at https://blackmagic-design.com/support/contact/

It sounds like the card is not being detected for some reason. What kind of card do you have? Can you send us a copy of your system profile. Make sure the card and drivers are installed before saving it from Apple System Profiler.

When you launch the DeckLink preferences, do it tell you the model of the card you have? It should say something like “Preference Settings for your [model]“

regards

Kristian Lam
Blackmagic Design

[Kristian Lam]

Hi

Can you send us some screenshots of your render settings in AE? Also a frame or two of the movie that shows the artifacts you’re talking about? Please grab a screenshot of your After Effects project settings. If the files get too big, send to to us via yousendit.com to support[at]blackmagic-design.com.

We’ll try our best to help.

regards

Kristian Lam
Blackmagic Design