Forum Replies Created

Page 59 of 143
  • Kristian Lam

    January 17, 2008 at 1:09 am in reply to: QT 7.4 breaks Decklink Drivers

    Hi Sean,

    Not at known issue. What is happening to the picture when down converting?

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    January 14, 2008 at 11:22 pm in reply to: BM and ProRes

    Hi,

    ProRes is already supported even with our lowest end $249 Intensity card.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    January 14, 2008 at 4:29 am in reply to: intensity and xbox 360

    Hi Joel,

    What settings are you using in Media Express to capture? What kind of drives are you capturing to?

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    January 11, 2008 at 6:52 am in reply to: blackmagic codec for p2 23.98 720 p?

    Hi Oliver,

    That’s not a codec choice, it’s just the playback frequency and it is the correct choice.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    January 10, 2008 at 10:07 pm in reply to: blackmagic codec for p2 23.98 720 p?

    Hi,

    There’s no such thing as a Blackmagic DVCPRO HD codec. That setups uses the Blackmagic hardware to output DVCPRO HD clips.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    January 8, 2008 at 10:42 pm in reply to: Client Monitor Issues with Decklink SD

    Hi Jake,

    Which specific card is this? To check, simply go into the OS X System Preferences, click on DeckLink and it should tell you the type of DeckLink card near the top of the preference pane.

    What is the model of the Sony TV?

    Since you’re on an SD card, the card should down convert the output to the TV if you’re working in 1080i60 or 1080i50. However, you should still use the HD easy setups in Final Cut Pro.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    January 8, 2008 at 6:00 am in reply to: Lipsync out when Edit to Tape

    Hi,

    ProTools LE?

    I’ve had a report a long time ago where the core audio drivers from ProTools could be causing some kind of sync issue.

    You can try launching ProTools, keep it in the background and see if Final Cut Pro is still putting out off sync audio.

    regards

    Kristian Lam
    Blackmagic Design

  • Hi Katelyn,

    This should not be happening. You should contact our support team together with a sample of the image you’ve exported and if possible a frame or two of the DV file so that they can have a look.

    support[at]blackmagic-design.com

    Please make sure you attach a link to this thread.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    January 8, 2008 at 1:00 am in reply to: BlackMagic Mulitbridge Pro “No Video Input”

    Hi Lance,

    What about video input formats? Did you use the right easy setup in Final Cut Pro or Blackmagic Deck Control?

    The fact that it showed the “No Video Input” message meant that the hardware is being seen by the Mac. It’s possible that the Multibridge was sent a different signal than what it was expecting.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    January 7, 2008 at 10:41 pm in reply to: No comm with DigiBeta Deck

    Hi Marion,

    Which Blackmagic product is used?

    What version of drivers are you using?

    regards

    Kristian Lam
    Blackmagic Design

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