Forum Replies Created

Page 60 of 143
  • Kristian Lam

    January 7, 2008 at 5:55 am in reply to: moving multibrige from pc to mac

    Hi Miles,

    No, the firmware is actually the same on Mac and PCs. Only the driver that interacts with the Multibridge on the computers are different so just install the Mac driver and you will be good to go.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    January 7, 2008 at 5:54 am in reply to: Decklink HD – Desktop Output Resolution

    Hi Peter,

    Have a look at your Display prefrences again when you have time and see what frequency it is set to? The default output will be 1920×0180 at the refresh rate of 60Hz so if you’re in PAL land and using a display that only supports 1080 at 50Hz, you’ll need to switch the refresh rate.

    Let me know if this helps.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    January 7, 2008 at 3:36 am in reply to: Disable BM logo when no video is present?

    Hi,

    What version of drivers are you using? With the newer versions of our drivers, it no longer displays the logo.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    January 7, 2008 at 3:35 am in reply to: Internal effects on Mac OS X

    Hi Ace,

    We don’t provide any real time effects. All RT effects are handled by the application’s internal RT engine. So with Final Cut Pro, for example, you’ll be using its RT Extreme engine.

    regards

    Kristian Lam
    Blackmagic Design

  • Hi,

    When you run audio out of the PC’s sound card, it runs on a different hardware clock than the Intensity card which explains why the audio is not in sync. We recommend monitoring video and audio off the same hardware device for accurate sync.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    January 3, 2008 at 5:02 am in reply to: Decklink HD – Desktop Output Resolution

    Hi Peter,

    What about normal 1920×1080 output from Final Cut Pro’s timeline? Is that ok?

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    January 3, 2008 at 5:01 am in reply to: intensity and xbox 360

    This means the signal is passing through the card but the capturing software is not seeing it.

    What are you using to capture? Adobe Premiere Pro? Media Express? What do you see in the capture preview window of your capturing program?

    regards

    Kristian Lam
    Blackmagic Design

  • Hi,

    Could you please let us know what format your timeline is in?

    What format are you exporting it to? 10-bit or 8-bit?

    What version of Final Cut Pro, OS X, Quicktime etc?

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    December 20, 2007 at 11:15 pm in reply to: HDLink Pro 2K Monitors

    Hi Liam,

    The Apple 30″ Cinema Display.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    December 20, 2007 at 1:13 am in reply to: Is audio popping fixed now?

    Hi,

    Yes, the audio issue has been addressed with the latest driver.

    regards

    Kristian Lam
    Blackmagic Design

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