Forum Replies Created

Page 53 of 143
  • Kristian Lam

    May 14, 2008 at 7:34 am in reply to: Mini Converter Question

    Hi Sean,

    This is correct. The audio output will still work even nothing is plugged into the HDMI output port.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    May 14, 2008 at 6:50 am in reply to: Graphics Tearing

    Hi Bruce,

    When you mention graphics, are they generated from a plugin for stills on top of the video layer with alpha?

    I’ve not come across this issue so it will be good to find out more information. For example, what kind of timeline is it? 10-bit PAL? 8-bit 1080i60?

    regards

    Kristian Lam
    Blackmagic Design

  • Hi Jake,

    Unfortunately, there is no center cut function.

    I’m not sware of any pre-exisiting issues with what you’re doing so could you please contact our support team at support[at]blackmagic-design.com? Make sure you include the crash log from Final Cut Pro in your email to them.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    May 14, 2008 at 4:48 am in reply to: Multibridge Pro Extended Desktop not working

    Hi Will,

    Are you connecting the output of the Multibridge Pro to an SD only monitor? The Extended Desktop feature will (by default) use the highest resolution Multibridge Pro supports which your monitor might not support, hence the out of sync symptom. To correct this, simply go into your Display preferences, click on the Gather Windows button which will bring the “Television” settings into your main computer window. This will allow you to toggle the output resolution of the Video Desktop.

    However, you should not have to use the Video Desktop feature to preview your Photoshop comp. Simply use our Photoshop plugin which is installed by default. This option can be found in “File > Export > Blackmagic Image Export”.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    May 14, 2008 at 4:16 am in reply to: Extreme live capture & pass through

    Hi Paul,

    You’ll see the incoming video on the card’s output when it is in capture mode.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    April 22, 2008 at 1:16 am in reply to: Multibridge question.

    Hi,

    All current Multibridge models support 4:4:4 Dual Link using either 2 BNC cables OR 1 single BNC cable via 3 Gb/s SDI. This means that if you don’t need that many AES/EBU audio IOs, the Multibridge Pro will be sufficient for working with the HDCAM SR.

    regards

    Kristian Lam
    Blackmagic Design

  • Hi Glen,

    This will be Mac only at first before Windows next. This is simply a matter of resource allocation before the NAB show.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    April 22, 2008 at 1:12 am in reply to: PCIe Allocating Lanes

    Hi,

    The latest Mac Pros do not have assignable PCIe lanes. If you look at the motherboard, the number of PCIe lanes are already pre-assigned. This is why the Expansion Slot Utility will not run. Nothing to worry about.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    April 22, 2008 at 1:11 am in reply to: Intensity Pro Max File Size Problem

    Hi Jerry,

    We’ve reproduced this and are working on a fix. I am expecting this to be addressed in the next driver update.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    April 22, 2008 at 1:09 am in reply to: Congratulations!

    Thanks guys!

    We’ve been working hard on these new products and are very happy that they have been well received. We’ve also won several awards for them.

    Of course, we will never rest on our laurels. Coming up with cool and innovative products is what keeps us going.

    regards

    Kristian Lam
    Blackmagic Design

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