Replies – Forums – Kristian Lam – Page 101

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Kristian Lam
August 4, 2006 at 8:09 am in reply to: Color Finesse and Multibridge troubles

Hi,

Does it just quit without warning? Any crash logs? If you have them, send it to us: support[at]blackmagic-design.com.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
August 4, 2006 at 8:08 am in reply to: BMD Extreme PCI-x and FCP 5.1

Hi Paul,

Yes, you can use the PCI-X DeckLink Extreme card with Final Cut Pro 5.1.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
August 4, 2006 at 8:07 am in reply to: S/PDIF out constantly losing valid signal

Hi Jeremy,

The next time you lose SPDIF output, try jiggling the breakout cable on the back of the card and see if it makes a difference.

It could be a bad converter or a bad DeckLink card. We’ll be happy to swap it out for you if we can verify this.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
August 2, 2006 at 6:11 am in reply to: HDLink Problem

Hi Trent,

What version of drivers are you running? Have you tried upgrading to the latest and letting the HDLink Utility flash your unit’s firmware?

What is the source of the SDI video connected to the HDLink? The light 4:2:2 light goes off when it does not detect a valid signal. When this happens, it doesn’t output DVI-D and your 23″ display shuts off. It’s possible that the HDLink is faulty when this is happening but also possible that your SDI source is failing so please verify the condition of your SDI signal if possible.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
August 2, 2006 at 6:09 am in reply to: Just lost deck control

Hi Sean,

Kindly contact us via email and we’ll try to work this one out. Send us a copy of your system profile as well.

Our email address: support[at]blackmagic-design.com

regards

Kristian Lam
Blackmagic Design
Kristian Lam
August 2, 2006 at 6:07 am in reply to: Does Blackmagic capture 1080 25p or 1080 25psf?

Hi Marcus,

We use 25PsF and capture to the Uncompressed FCP 10-bit codec.

You’ll use the 1080i50 setup in Final Cut Pro that we provide, but set the field dominance to NONE in the sequence settings.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
August 1, 2006 at 12:01 am in reply to: decklink hd extreme+composite output

Hi,

Just to clarify. The SD Extreme does composite but not Y/C.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
July 30, 2006 at 12:23 am in reply to: decklink hd extreme+composite output

Hi Miky,

Yes, you can do both.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
July 24, 2006 at 3:48 am in reply to: HD Extreme output problems?

Hi Steve,

Please make sure you’re in an account with admin rights, then try reinstalling the Blackmagic drivers again. You can find the latest version on our site here:

https://blackmagic-design.com/support/software/

regards

Kristian Lam
Blackmagic Design
Kristian Lam
July 24, 2006 at 3:47 am in reply to: DVCPro HD issue – cross-posted to FCP Forum

[David Roth Weiss] “Just like you to be on the job 24/7 even on Sunday…”

It’s already Monday here in Australia. 🙂

[David Roth Weiss] “I’m running the BM 5.6 drivers. I just saw that there are new 5.6.2 drivers available. Should I try installing them?”

yes, please do.

[David Roth Weiss] “If I can figure out how to do that I’ll send it right away for you guys to evaluate.”

Use the application called Console which is located in Applications > Utilities. Click on the Logs icon in the top corner of the window, and search through the left panel, especially in ~/Library/Logs > Crash Reporter. See if there are any entries for FCP.

regards

Kristian Lam
Blackmagic Design

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