Replies – Forums – Jeremy Ellis – Page 3

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Jeremy Ellis
December 30, 2011 at 5:29 pm in reply to: BCC7 Where to find current installed version number

On Windows machine the best way is to go to the “Control Panel” and then go to “Uninstall Programs” This will list all programs installed on your system and the far right column will show you the exact version number for each product.

Thank You
Jeremy
Boris Support
Jeremy Ellis
October 31, 2011 at 4:20 pm in reply to: Optical Stabilizer does not work with APrem CS5,

Hello,

If you’re referring to when you select “Setup Region”, in order to see the circles with the crosshair you must goes back and select the effect. If you don’t understand, please email me at jeremye@borisfx.com and i will provide you some screenshots.

Thank You
Jeremy
Boris Support
Jeremy Ellis
October 27, 2011 at 2:49 pm in reply to: 3D object disappears in BCC 7

Try setting the resolution to full and then saving the project(even if the text has disappeared.) Close out of After Effects and reopen the project. Let me know if the works.

Thank You
Jeremy
Boris Support
Jeremy Ellis
October 11, 2011 at 4:51 pm in reply to: Cant se Final Effects in Adobe Premiere PRO CS5/5.5

Hello Rai,

If you are on a PC, when running the installer try selecting Custom Install rather than Complete Install. This will allow you to make sure that CS5/CS5.5 are selected as the host and also set the installation location if it is incorrect. It should be as follows:

C:Program Files>Adobe>Common>Plug-ins>>MediaCore

Thank You
Jeremy
Boris Support
Jeremy Ellis
October 11, 2011 at 4:44 pm in reply to: Boris FX Chroma Key installation problems with Premiere CS4

Hi Matthias,

Peter is correct. If they are not in that mediacore folder you would want to run the installer again and select Custom install rather than Complete. Doing so will allow you to first make sure that CS4 is selected and also set the install location if it is incorrect.

Thank You
Jeremy
Boris Support
Jeremy Ellis
September 16, 2011 at 5:21 pm in reply to: Where can I find BCC6?

Hello Zak,

You can send an email directly to me at jeremye@borisfx.com and I can send you a link for the BCC6 installer.

Thank You
Jeremy
Boris Support
Jeremy Ellis
August 17, 2011 at 4:52 pm in reply to: BCC Units – Light Rays Win

Hello Bart,

When you run the installer try selecting Custom install rather than Complete. Doing so will take you to an option page for which host you want to install to, make sure the CS5.5 is selected. Once it’s selected it should show you the install path and allow you to change it if it is not correct. It should be as follows:

C:Program Files>Adobe>Common>Plug-ins>CS5.5>MediaCore

Thank You
Jeremy
Boris Support
Jeremy Ellis
July 2, 2011 at 1:00 am in reply to: BCC extruded text AE Bug ???

Hello,

Try setting it to full resolution (even if it your extruded text disappears) and save the project. Open the project back up and see if the text is back.

Thank You
Jeremy
Boris Support
Jeremy Ellis
June 22, 2011 at 7:29 pm in reply to: Serious problems with BCC Extruded EPS

Hello Jason,

If possible, could you please send the eps file and a copy of your AE project to me at jeremye@borisfx.com

Thank You
Jeremy
Boris Support
Jeremy Ellis
May 18, 2011 at 6:34 pm in reply to: Boris AAF cannot export text from FCP to MC

Hello,

What you will need to do is once in Avid Media Composer, select the title in the timeline and go into the effect editor. Click the Edit Title button. Click somewhere in the text window and then save the title.

Thank You
Jeremy
Boris Support

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