Tony! Hulette
Forum Replies Created
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My first thought is that you need to make sure you format the drives as “Mac OS Extended” not “Mac OS Extended Journaled”
Next, I would follow the recommendations of AJA as follows:
Q: I
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Lew,
What exactly is the problem? Most likely its a Final Cut Pro/Mac software problem and has nothing to do with the Io itself. Without knowing anything, I would say to make sure everything is up-to-date (Io firmware, presets/drivers, OS X, plugins, FCP, Keyspan adapter, Quicktime, etc).
Tony!
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Hmm
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Matt,
Start by downloading and installing the latest AJA Io drivers, firmware and presets. Delete your FCP prefs and caches and do everything recommended by AJA in their installation instructions (redo your FCP settings/prefs as needed). The two posts above mine are a little harsh, but they are correct. You have to tell us about your system, what you’ve tried, and exactly what’s happening (or not happening). Maybe its just not plugged in? We have no way of knowing with the little info you gave us.
Also, don’t be afraid to email or call AJA tech-support for quick help – they are the best!
Tony!
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It could be one of the effects you’ve applied. Try removing anything you added recently and see if that helps the problem (rendering or an update maybe the answer). Of course make sure you have plenty of empty space on your drives (15 – 20% or so) and plenty of memory installed. There’s many other possibilities, but you have to help us narrow it down a little. If you haven’t repaired the drive with an app Disk Warrior or Disk Utility please do that (don’t forget the permissions). Deleting the FCP prefs and caches is always a good place to start as well. You could also try importing the current project into a new project to see if that helps. I could probably go on and on, but at least try some of those things and see if it helps.
Tony!
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Stuart,
I’d give AJA a call or email and tell them what you’re trying to do. I’ve never checked the output of the composite to see if that normal for the Io’s. Let us know what you find out as it will most likely help someone else in the future.
Tony!
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Hi Stuart,
Make sure FCP is closed when you make the change in the Control Panel App and make sure you have downloaded the latest version (and latest firmware for your Io). A workaround is to either use the SDI (digital) out of the Io to get zero black to your monitor/deck, or use one of the Japanese NTSC presets for your sequence.
Tony!
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Yeah, its been there for along time. Its always been one of the first things I turn on when I install a new version of FCP. I’m glad its on by default now.
Tony!
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Hey Jamie,
Here’s a few things to try for starters:
1) Close the FCP Log and Capture Window.
2) Close the Edit-to-tape Window.
3) Make sure that the FCP Viewer and Canvas zoom setting is set to fit to Window.
4) Delete the FCP preferences
5) Disconnect any FireWire devices from the computer other than the Io. This includes devices connected to PCI FireWire interface cards.
6) Remove drivers and codecs from other vendors (avid, cinewave, etc).
7) remove and reinstall the Io presets (your settings could be wrong) and be sure to update the Io Firmware to the latest version.
If that doesn’t work, update us on the details and we’ll try and come up with some more possible fixes. If you need a quick response (ie: in the middle of a project, or client on the way) then give AJA a call or email. Their tech-support is the best.
Tony!
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[Fongaboo] “I read an article that said that the lag is solved by putting a 7-frame offset on the canvas window in FCP settings. But is still less than desirable in some way?”
Down to a 5 frame offset now.
Tony!