OK, i really shouldn’t be replying to this, and this question for some reason is just upsetting or confusing people. But, for the last time.
The HP xw4600 is listed as one of the VERIFIED systems on Blackmagics web site.
https://www.blackmagic-design.com/support/detail.asp?techID=195
For what it’s worth, we decided to act upon that information.
Obviously the specs for that system have changed and it is no longer shipped with one of the recommended graphics cards.
We’re not trying to lay blame, we’re willing to eat the cost of the system, it was purchased for a demo only. We’ll now go and buy another graphics card, just so we can demo it correctly. Should we have researched that system better, maybe. Likewise, that system should also no longer be listed on Blackmagics web site.
Laying blame on the end user for a mistake like this is unbelievable. I’m sorry I brought it up.