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  • Easy peasey.

    Deactivate then reactive through AppMan. The server, license and My Avid need to sync up at least once a year Dan.

    If you have a dongle then blast it with the dongle updater located in your My Avid.

    Marianna

    Marianna Montague
    marianna.montgue@avid.com
    813-493-6800

  • Marianna Montague

    May 1, 2018 at 5:28 pm in reply to: New monthly price of 19.-Euro not applied

    Sascha,

    Glad you are happy – just doing what needed to be done.
    Happy editing and ping me anytime if you need me. Only an email or post away.

    Marianna

    p.s. thanks Michael and Job for getting this to me so I could assist. 🙂

    Marianna Montague
    marianna.montgue@avid.com
    813-493-6800

  • Marianna Montague

    April 30, 2018 at 1:47 pm in reply to: New monthly price of 19.-Euro not applied

    Sascha
    Not quite sure who took your case or what the scoop was but email me the details and I can try and assist you.
    Marianna
    marianna.montague@avid.com

    Marianna Montague
    marianna.montgue@avid.com
    813-493-6800

  • Trevor, Brent and Don….
    Can you email me directly and include the MC version exactly you are using and the OS? I will get stepping on this one…
    Marianna@avid
    marianna.montague@avid.com

    Marianna Montague
    marianna.montgue@avid.com
    813-493-6800

  • Sascha

    Email me directly at marianna.montague@avid.com and include the note above in the body of the email. I’ll fix you up.

    Marianna

    Marianna Montague
    marianna.montgue@avid.com
    813-493-6800

  • Marianna Montague

    August 10, 2015 at 2:34 pm in reply to: upgrading media composer 6 to 6.5.4

    Ayelet
    email me off forum if you do go to 6.0 and I can assist you…..
    Marianna
    marianna.montague@avid.com

    Marianna Montague
    marianna.montgue@avid.com
    813-493-6800

  • Marianna Montague

    December 23, 2014 at 9:04 pm in reply to: Avid now does 4K

    Mark –

    You would obtain your v8.3 activation ID from the MY Account aka Master Account. Once you login you can see your Media Composer | Software line item which will have your MC 8.3 activation and if on dongle licensing the dongle updater file. The 8.3 has the new logic that once installed will not behave that way any longer and will know what you have via Appman.

    Log in to your master account.
    Open My Products and Subscriptions
    Open Media Composer | Software
    Expand the screen by clicking on the V
    you should see your activation or dongle updater there.

    If you have a dongle based system – you will see BOTH and activation and a dongle updater as dongle based licenses are able to migrate to SW licensing based systems by chosing the convert option in Appman.

    HTH and sorry for taking a while to get to you – there are way tooooooo many internet sites now with people asking questions and we can’t be everywhere at once.
    you can always email me
    Marianna

    Marianna Montague
    marianna.montgue@avid.com
    813-493-6800

  • Marianna Montague

    November 13, 2014 at 5:45 pm in reply to: Avid install & set-up

    Hi there Tom….

    Michael asked me to jump in here….

    If you purchased an Academic student license pre MC 8 then you would have received 4 years of free upgrades. After the 4 year mark, the license won’t ” run out” but it will remain at the version you have at that time. Avid will email you at the 60, 45 and 30 day marks prior to the 4 year lapse, to offer you the support/upgrade plan for $299/yr. This will convert the license to commercial so you can use it to make $ and provide support/upgrades for the year.

    Net net – the support/upgrade plan for $299 only applies when your 4 year upgrade window is over. At that time you can:

    1. Chose to buy the support/upgrade plan for $299/year and the academic license will also covert to commercial or….

    2. Chose to migrate to a subscription model at $49.99 per month and this will also covert the license to
    commercial or

    3. do nothing and your academic license remains at the last version used prior to the 4 year end date. But legally you shouldn’t be using an academic version for commercial purposes.

    Hope this helps.
    Marianna

    Marianna Montague
    marianna.montgue@avid.com
    813-493-6800

  • Marianna Montague

    October 30, 2014 at 2:31 pm in reply to: Seat Count Failed

    🙂

    Let me know when you are ready to forge ahead Chip and I will assist with the license.

    Marianna

    Marianna Montague
    marianna.montgue@avid.com
    813-493-6800

  • Just to clarify

    There is no v6.5 or v7.x for Subscription or Floating license. They were introduced with v8.x

    You would need to stay with the perpetual model or upgrade to 8 and then go Subscription or Floating.

    Marianna

    Marianna Montague
    marianna.montgue@avid.com
    813-493-6800

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