Creative Communities of the World Forums

The peer to peer support community for media production professionals.

Activity › Forums › Avid Media Composer › Upgrading Media Composer to latest version problem

  • Avid Media Composer

    Upgrading Media Composer to latest version problem

    Posted by Dan Davis on May 1, 2018 at 5:01 pm

    Hi all,

    I’m getting this message when trying to start Media Composer after upgrading to the latest version “This software was released past your contract expiration date. Please go to Avid support website for more details.” I renewed (Paid) my contract for another year in November. I did go to the website but as always the case it’s not really helping. I need to get this sorted rather quickly as I now have no avid so any help on this would be great.

    Thank you for any help.
    Dan

    Marianna Montague replied 8 years ago 2 Members · 2 Replies
  • 2 Replies

  • Dan Davis

    May 1, 2018 at 5:29 pm

    Sorted.

    Brainwave. Deactivate, activate.

    Thanks.
    Dan

  • Marianna Montague

    May 1, 2018 at 5:29 pm

    Easy peasey.

    Deactivate then reactive through AppMan. The server, license and My Avid need to sync up at least once a year Dan.

    If you have a dongle then blast it with the dongle updater located in your My Avid.

    Marianna

    Marianna Montague
    marianna.montgue@avid.com
    813-493-6800

Reply to this Discussion! Login or Sign Up

We use anonymous cookies to give you the best experience we can.
Our Privacy policy | GDPR Policy