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Seat Count Failed
I recently migrated my data from my old iMac to the new one.
Now when I try to activate MC, I get this error message –“101 Activation Failed. Seat count failed on System ID############”
I had to create a new user account during migration, is this the issue?
I tried running and activating under both accounts and get the same error. -
6 Replies
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Did you deactivate Media Composer on your old system before you migrated to your new one?
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Michael Hancock
Editor -
You know, I did not.
Now when I attempt to do so I am unable, message tells me there is nothing to deactivate.I had pulled the drive from the old Mac and did data transfer from that.
It did not occur to me it would be necessary under those conditions.
Perhaps booting externally from that old drive would allow me to deactivate …? -
Try that. If that doesn’t let you deactivate, call Avid support and they should be able to straighten it out.
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Michael Hancock
Editor -
just call Avid…it takes 5 mins and you are done.
I’ve had to call them a few times to get a deactivation done…not a big deal.Glenn
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They helped via email, all good.
Thx for the replies, always good to know we are not ‘alone’! -
🙂
Let me know when you are ready to forge ahead Chip and I will assist with the license.
Marianna
Marianna Montague
marianna.montgue@avid.com
813-493-6800
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