[Kristian Lam]

Hi,

At this point, we don’t really support dual cards in one system. We do have that provision for developers writing their own applications but not for off the shelf applications not designed for it.

regards

Kristian Lam
Blackmagic Design

[Kristian Lam]

Hi,

Yeah we definitely want to support Photoshop CS3 and if Photoshop CS3’ss SDK allows us to have live preview, that’s even better.

regards

Kristian Lam
Blackmagic Design

[Kristian Lam]

Hi,

a_falk is correct. If you’re using the DeckLink HD card, it is PCI-X and will not work in the PCIe slot of the Mac Pro. You’ll need a PCIe card then. The DeckLink HD Extreme is a nice option to consider.

regards

Kristian Lam
Blackmagic Design

[Kristian Lam]

Hi,

What version of drivers are you running?

What do you mean by terrible? Is it possible to elaborate?

What easy setups are you using in Final Cut Pro?

regards

Kristian Lam
Blackmagic Design

[Kristian Lam]

Hi,

It will be fine. The D5 has both SDI and HD-SDI ports so make sure you use the right ones.

regards

Kristian Lam
Blackmagic Design

[Kristian Lam]

[Borjis] “Why does the NTSC 10-bit capture the video as 634×480
instead of full 720×486?”

This is a Quicktime “feature” which you read about here:

https://docs.info.apple.com/article.html?artnum=303928

I’ll also email you seperately about the HDMI output to your display as I have a new tool to extract some information we need from the display.

regards

Kristian Lam
Blackmagic Design

[Kristian Lam]

Hi,

Intensity and Intensity Pro currently works only on the Intel Mac Pros.

regards

Kristian Lam
Blackmagic Design

[Kristian Lam]

[Dale Launer] “1. One weird one – when I installed the most current Intensity software (1.4) Apple’s installer tells me I’m installing an older version that what is currently installed. Except there is no Intensity software installed. I went ahead and installed it anyway.”

This has to do with the Apple codecs we include in our drivers. You might have a newer version as Apple sends them out first before sending it to us and then it will take time for us to include it into our drivers. However, we don’t over write the newer codecs anyway so you’ll be fine.

[Dale Launer] “1. In Preferences – when you click on the Intensity icon, the preference window opens – but all the options are greyed out. “

Because there are no options for Intensity. It’s all HDMI input and output. With Intensity Pro, you have other options like setting the card to capture via HDMI or component, hence then need for a preference pane.

[Dale Launer] “2. When playing off the FCP timeline it looks fine when the sequence is running, but when you pause, the image goes blue. Anyway to avoid that? “

This should not be happening and is not a known issue. Could you check if you have any overlays turned on in your Canvas window? If there’s anything that could cause this issue, it will be the overlays. What format is this anyway? Uncompressed? DVCPRO HD? And what frame rate?

[Dale Launer] “3. It looks like the sync is off slightly. Any suggestions? “

From another thread, it sounds like you’re using the Mac’s internal audio output? This wil have sync issues as the audio and video signals are running on different hardware clocks.

regards

Kristian Lam
Blackmagic Design

[Kristian Lam]

Hi,

If you’re not using audio out of Intensity, i.e. using the Mac’s internal audio output, there will be a sync issue as well due to the different clocks being used.

regards

Kristian Lam
Blackmagic Design

[Kristian Lam]

Hi,

This issue only affects the SD PCIe cards which are:

1) DeckLink SP PCIe
2) DeckLink Extreme PCIe

We’re working on a fix of this. I know we’ve mentioned that it should have been released earlier but unexpected circumstances led to a delay which is highly regrettable.

regards

Kristian Lam
Blackmagic Design