Forum Replies Created

Page 68 of 143
  • Kristian Lam

    October 1, 2007 at 1:00 am in reply to: BlackMagic Intensity Mjpeg codec question

    Hi,

    The codec is not tied to the card but it’s not possible to capture and transcode on the fly during a firewire capture.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    September 28, 2007 at 4:03 am in reply to: multibridge pro 720p 24/23.98 support

    Hi Paul,

    720p24 is supported as part of the Varicam format. It will also output at 720p60 (59.94) which is what we capture with. We can then extract the varicam flags to get the 720p24 data.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    September 28, 2007 at 4:02 am in reply to: downconvert missing in 6.4 system prefs

    Hi,

    Have a look in the “Processing” tab in System Preferences > DeckLink. The option is in the “Output Processing” option.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    September 24, 2007 at 4:32 am in reply to: Decklink Extreme

    Hi,

    Firstly, what application are you using to preview? What codec is your .AVI file?

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    September 24, 2007 at 4:31 am in reply to: Intensity Pro component output

    Hi Geoff,

    This is not normal. I would suggest you contact our tech support tech using the webform.

    https://blackmagic-design.com/support/contact/

    Please provide as much information as possible as to what kind of device you have connected to Intensity Pro’s component output.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    September 24, 2007 at 4:29 am in reply to: Blackmagic 4:4:4

    Hi,

    The DeckLink and Multibridge products provide a video desktop output option. However, this is not the same as a dedicated graphics card. When you start Color, it polls the graphic devices to ensure that you are running a supported graphics card. Since our video desktop output is technically not an OpenGL device, Color will not run and reports an error. This is why you have to disable the video desktop output. However, doing so will not have an affect with monitoring while in Color as our hardware will still be used.

    regards

    Kristian Lam
    Blackmagic Design

  • Hi Pekin,

    Yes, you can probably get away with using the internal drives raided together. Some users do that with 3 additional drives in the Mac Pro. This will be handy for capture and playback but the number of streams you will be able to playback simultaneously will be limited.

  • ~/Library/Logs/CrashReporter/

    It will be called “Final Cut Pro.crash.log”

    regards

    Kristian Lam
    Blackmagic Design

  • Sam,

    Send us a copy of the FCP crash log please. Thanks

    support[at]blackmagic-design.com

    regards

    Kristian Lam
    Blackmagic Design

  • Hi,

    Thanks for the report. We’ll be checking this one out.

    regards

    Kristian Lam
    Blackmagic Design

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