Replies – Forums – Kristian Lam – Page 24

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Kristian Lam
June 1, 2010 at 10:53 pm in reply to: Will Intensity Shuttle Pro be available for Mac?

Hi Mike,

The only thing stopping it from working on Macs is the lack of USB 3.0 connections on the Macs. Should Apple start supporting USB 3.0, we will definitely want the Intensity Shuttle and all our other USB 3.0 products to work on Macs as well.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
May 31, 2010 at 11:08 am in reply to: sync loss Intensity pro

Hi,

What codec is this in?

Is this 1080i50? 720p60?

HDMI with HDMI audio?
HDMI with Analog audio?
Component?

How far off is the sync? Is video or audio ahead? Is it a gradual drift or a fixed offset once it happens?
Kristian Lam
May 28, 2010 at 10:24 pm in reply to: Media Express 2 REQ

Hi Brent,

to be specific, mpeg-2s?

regards

Kristian Lam
Blackmagic Design
Kristian Lam
May 26, 2010 at 1:52 pm in reply to: capture prores proxy 720p 59.94 ??

Hi,

We don’t have the setups simply because there are too many already. Prores proxy is just a variation of the prores HQ setups so you can just modify a ProRes HQ setup and change that to ProRes Proxy.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
May 26, 2010 at 1:50 pm in reply to: After Upgrade to CS5 – Reinstall Intensity Pro?

In fact, we have a new update just out today with more presets!

Either way you should always reinstall if you upgrade your Adobe suite as the drivers need the presence of Adobe’s preset folders to install the presets.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
May 26, 2010 at 11:31 am in reply to: Intensity Pro – Audio Output Only

Hi,

Is this on the HDMI or cmonent out? If it’s HDMI, can you also check the component output and see if you have vision?

regards

Kristian Lam
Blackmagic Design
Kristian Lam
May 26, 2010 at 11:29 am in reply to: FCP 7.0 output HDMI to Onyko Receiver – Can’t monitor 5.1

Hi,

Which version of drives are you running?

regards

Kristian Lam
Blackmagic Design
Kristian Lam
May 24, 2010 at 12:19 pm in reply to: Can I Join Two Studio Videohub’s Together?

Hi,

If you are thinking of doubling up the routes, then you’ll really need 4 units to get the full matrix, however, if you’re thinking of sending signals from one router to another rough some creative routing, that’s still possible.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
May 20, 2010 at 1:39 pm in reply to: Orange Screen with Intensity Pro

Hi,

So just to be clear, it is the HDMI output of Intensity Pro to the TV, yes?

And what if you capture the analog output from the PS3 and then playback to the TV? Does the playback look ok?

regards

Kristian Lam
Blackmagic Design
Kristian Lam
May 20, 2010 at 1:36 pm in reply to: Cant get Intensity Pro to output RGB:(

Hi,

Intneisty Pro’s output is component YUV and does not support RGB.

regards

Kristian Lam
Blackmagic Design

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