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Activity Forums Blackmagic Design Intensity Pro – Audio Output Only

  • Intensity Pro – Audio Output Only

    Posted by Christopher Ahrensback on May 25, 2010 at 5:38 pm

    I just installed an Intensity Pro in my Acer M3800 quad machine running Windows 7 64 bit with 8GB ram. After downloading the latest drivers/software, there was a firmware update. Everything seemed to run smooth but when I played a project from my PP CS3, only audio was present on my LCD TV (no video). The TV is not displaying error messages (‘No signal’ etc.) and as I said, there is audio. The cable in use is good quality.

    Any suggestions are welcome.

    Christopher Ahrensback replied 15 years, 12 months ago 2 Members · 2 Replies
  • 2 Replies
  • Kristian Lam

    May 26, 2010 at 11:31 am

    Hi,

    Is this on the HDMI or cmonent out? If it’s HDMI, can you also check the component output and see if you have vision?

    regards

    Kristian Lam
    Blackmagic Design

  • Christopher Ahrensback

    May 26, 2010 at 11:38 am

    A response from the Blackmagic support team didn’t answer my question but did serve to make me think of the solution.

    Since I was just looking for monitoring usage of the card, I disregarded the instructions to start a new project using a Blackmagic preset in Premiere since all this seemed to refer only to capturing. I was simply loading one of my existing projects and looking for output to my LCD screen (no video).

    It occurred to me to start a new project and import an existing one into it. Worked first time 🙂

    Thanks for the use of the hall 😉

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