Forum Replies Created

Page 25 of 143
  • Kristian Lam

    May 20, 2010 at 1:34 pm in reply to: Intensity pro footage super slow and out of sync

    Hi,

    Firstly, what is the source of your 720p video? Do you know the frame rate?

    What application are you using to capture? Have you tried using Media Express which is included with the driver install?

    regards

    Kristian Lam
    Blackmagic Design

  • Hi,

    If that’s not too much trouble, it will help us trouble shoot the issue.
    thanks

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    May 19, 2010 at 7:47 am in reply to: WIn 7 64Bit

    Hi Eyal,

    What kind of timeline are you working on? Uncompressed? AVCHD? HDV? What presets are you using?

    regards

    Kristian Lam
    Blackmagic Design

  • Hi Francois,

    I would like to have a look at one of the captured file if that’s possible. Can you forward me a link to download it via support@blackmagic-design.com?

    Thanks

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    May 18, 2010 at 10:49 pm in reply to: XDCam capture with BM DL HD Extreme?

    Hi Derek,

    Some things you can try:

    1) capturing from another HD-SDI source to see if that works
    2) ensuring that the output of the camera matches the format expected by the card, i.e. the presets you’ve used.
    3) Check that you’ve not set the SDI output of the camera to down convert, else you’ll be sending SDI but the card will still be expecting HD-SDI.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    May 18, 2010 at 10:46 pm in reply to: Two blackmagics’ cards on one computer

    Hi Polihaev,

    In your situation, I would just install the DeckLink driver as that will work with the Intensity cards as well.

    If you’re developing your own application or just doing any kind of development at all with our products, I would encourage you to sign up with our developer mailing list. Please see this support note for more information:

    https://blackmagic-design.com/support/detail.asp?techID=104

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    May 18, 2010 at 10:37 pm in reply to: VideoHub dual-link 444

    Hi Adolfo,

    To do dual link 4:4:4, you simply use 2 connections; one for link A and one for link B, then making surey ou route them together.

    Unfortunately, the current interface we supply don’t allow you to do paired routings. However, the Videohub Smart Control will be able to do so.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    May 18, 2010 at 11:40 am in reply to: CS5 & Intensity perfromance

    Hi,

    I’ve sent a link via your email addresses.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    May 17, 2010 at 1:35 pm in reply to: Cannot Capture Analog With Intensity Pro

    Hi,

    What kind of analog? Is it composite or component? What is the source of the video?

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    May 17, 2010 at 1:34 pm in reply to: Two blackmagics’ cards on one computer

    Hi

    Yes you can. The drivers support it and judging from your previous post, you are a developer so you’ll be able to write an application that will take advantage of multiple cards in the system.

    regards

    Kristian Lam
    Blackmagic Design

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