Hi Jose,
I wrote the AppStore of Apple and got already an answer (see below).
Do you think there is a point on keeping to insist?
For me the reasoning it’s long ago, does not count, since I only could understand the limitations,
when changing my GPU.
Thanx for any further advice.
Greetings.
Hi Sascha,
I’m so sorry to hear that you’re having issues using the DaVinci Resolve Studio app that you’ve purchased. I will be happy to help you get the best support for this.
After carefully reviewing your case, we’ve determined your purchase doesn’t meet the conditions for a refund as the purchase is too old to be refunded. If you’d like to learn more about our refund policy, see this page:
https://www.apple.com/legal/internet-services/itunes/ww