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Matt Mullen
August 4, 2009 at 3:13 pm in reply to: How to create scan lines in Avid?

There is a BCC Open GL effect called scanline:

https://www.borisfx.com/Documentation/BCC6AE/BCC%20Scanline.pdf

Also damaged TV:

https://www.borisfx.com/Documentation/BCC6AE/BCC%20Damaged%20TV.pdf

One of these should do what your looking for.
Matt Mullen
July 27, 2009 at 8:43 pm in reply to: Boris Extruded Text Causing After Effects to Crash

Jeff,

If the reinstall does not work what Graphics card model and driver are you running on the machine.
Matt Mullen
July 22, 2009 at 6:50 pm in reply to: Render halted with message “Bfx Error Code: 25”

Hello Peter,

Any update on this?

Could you contact support@borisfx.com to try and troubleshoot the issue? If you have some free time you can also call us at 888-772-6747 option 2
Matt Mullen
July 22, 2009 at 6:03 pm in reply to: Boris Extruded Text Causing After Effects to Crash

Jeff,

As Peter suggested. Please send us the information on the crash, including the nature of the crash (any error messages), OS platform you are running on, software versions, graphics card model, and graphics card driver version.

Send the information to support@borisfx.com
Matt Mullen
July 21, 2009 at 3:18 pm in reply to: Quadro FX 540 not supported in AE CS4?

Joel,

The BCC 6 release notes are a great place to start. There’s some great graphics card support information there.

Below is the URL:

https://www.borisfx.com/download_files/BCCAE6ReleaseNotes.zip

Thanks
Matt
Matt Mullen
July 10, 2009 at 4:33 pm in reply to: paint to reveal other image?

Are you using Red?

In the Paint controls you can set the brush type to eraser. This will reveal the video layer underneath.

There are also size and size modulation settings in that window.

Let me know if this is what you are looking for.
Matt Mullen
July 8, 2009 at 4:15 pm in reply to: Boris RED on Vista 64?

Norman,

Red will install and work in Vista 64 but runs as a 32 bit application.

It will not work with Vegas if you are running the 64 bit version.

If you have the 32 bit version of Vegas installed you should be able to run as a plug-in there. If not you could run Red as a standalone and export your clips to later import into Vegas.

Hope this helps.

If you have further questions or concerns feel free to e-mail boris support at support@borisfx.com or by calling us at 888-772-6747
Matt Mullen
July 1, 2009 at 9:10 pm in reply to: Installing AVID Media Composer 3.5 (software version) on a Power Mac G5

I don’t believe it will even install, unfortunately.
Matt Mullen
June 26, 2009 at 1:46 am in reply to: Calling all Experts! Just digged, clips on timeline stuttery then error. First for me

The red line in the timecode bar indicates you’re dropping frames.

Do you see any blue or yellow lines?

Blue will indicate drives while yellow indicates the processor is having issues keeping up.

Have you worked with HD on this machine before?
Matt Mullen
June 22, 2009 at 7:05 pm in reply to: BCC 5 Avid AVX authorization

Ronn,

Thanks for contacting us.

I know it can be frustrating but our support hours do not cover the weekend. If you do E-mail us on a Saturday or Sunday you can expect a response Monday morning. I know Jon is working with you now and I am sorry for any inconvenience, I promise we were not ignoring you.

If you need any more assistance please let us know by e-mailing us directly at support@borisfx.com or by calling us at 888 772 6747.

Thanks
Matt

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