Forum Replies Created

Page 65 of 143
  • Kristian Lam

    November 7, 2007 at 6:30 am in reply to: DVI out dead on MBE

    Hi Kaspar,

    If the DVI output is working in the Finder and not in Final Cut Pro, then it’s most likely a configuration issue.

    What about the other outputs? How are they behaving?

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    November 7, 2007 at 6:19 am in reply to: Horizontal lines, blinking eclipse

    Hi,

    Could you please contact support[at]blackmagic-design.com? We would like to find out more. Thanks.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    November 7, 2007 at 6:05 am in reply to: differece upgrading two system

    Hi,

    Nothing to worry about. Some driver have product specific firmware and it looks at what card you have in your system before prompting for the update.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    November 7, 2007 at 6:04 am in reply to: Audio and Video 6 frames out of synch?

    Hi David,

    6 frame is unusual. Which video output and audio output are you monitoring from the unit?

    You can go from 6.4 to 6.6.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    November 7, 2007 at 5:45 am in reply to: letterbox on output?

    Hi,

    The option you are speaking of is probably the down conversion to letterbox option and not what you need.

    Final Cut Pro can letter box your output in real time if you nest your anamorphic sequence in a normal 4:3 sequence.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    November 5, 2007 at 5:10 am in reply to: Multiple cards in the same G5…

    Hi,

    This will not work as you will not be able to configure the input option of the second card via the DeckLink preference pane. Currently, the preference pane only recognizes one card.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    November 5, 2007 at 4:34 am in reply to: correct driver

    Hi Rob,


    DeckLink 6.5.1 for Mac OS X 10.4 Universal
    .

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    November 5, 2007 at 4:28 am in reply to: RS422 issues

    Hi Sean,

    What card is this? What version of drivers?

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    November 5, 2007 at 4:27 am in reply to: How to get developer support?

    Hi Bob,

    Acceptance to the list is not automatic. When you get a rejection, you’re usually asked to email and let us for further clarification on what you’re doing. Once you’ve done that, it should not be a problem getting onto the list.

    regards

    Kristian Lam
    Blackmagic Design

  • Hi,

    We’ve tried replicating this with no success so it’s very puzzling.

    Can you let us know in detail:

    1) Capturing format in PP2

    2) Exporting format?

    Thanks

    regards

    Kristian Lam
    Blackmagic Design

Page 65 of 143

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