Replies – Forums – Kristian Lam – Page 38

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Kristian Lam
August 28, 2009 at 11:57 pm in reply to: Decklink SDI drivers work with Snow Leopard?

Hi,

You can now download the Snow Leopard compatible driver from our website.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
August 21, 2009 at 12:12 am in reply to: No Video-Out with Apple Color 1.5

Interesting. Color does have some dependencies on the graphics card installed. What graphics card do you guys have in your working and non-working systems? Maybe there’s some commonality there.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
August 20, 2009 at 12:06 am in reply to: No Video-Out with Apple Color 1.5

What kind of Mac Pros are you running?

regards

Kristian Lam
Blackmagic Design
Kristian Lam
August 19, 2009 at 6:45 am in reply to: No Video-Out with Apple Color 1.5

Hi guys,

Please make sure you disable the video desktop feature,i.e. set it to “Black” and restart your computer. See if that helps.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
August 14, 2009 at 1:51 am in reply to: Capturing output from a PC over HDMI

Hi,

Yes, you can do this.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
August 13, 2009 at 6:12 am in reply to: The Blackmagic Ultrascope

Hi Steve,

This is a result of using a graphics card that is underpowered.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
August 13, 2009 at 4:56 am in reply to: A/V sync issues

Hi Jim,

You’re using 2 different hardware to encode video and audio streams seperately. Since they will be running on different hardware clocks, I’m not surprised that you’re encountering A/V sync.

Anyway you can run the audio via the camera into Intensity Pro? That way, you’re just working on a single clock and the problem should go away.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
August 13, 2009 at 4:53 am in reply to: The Blackmagic Ultrascope

Hi Nick,

Thanks and that’s what I would expect from your setup as well. Basically, the 9400GT is just on the threshold of the performance required by UltrasScope and what you’re noticing with 1080i59.94 is a result of that. If you were to bump your graphics card up a notch to the 9600GT, this will go away.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
August 13, 2009 at 12:14 am in reply to: Please help with a xhg1

Hi Carlos,

Which Blackmagic Design product are you capturing with?

What version of drivers are you running now?

I’m pretty sure the HD-SDI output of the camera is in 59.94. Have you tried a 59.94 ProRes easy setup?

regards

Kristian Lam
Blackmagic Design
Kristian Lam
August 13, 2009 at 12:12 am in reply to: The Blackmagic Ultrascope

Hi Leo,

UltraScope doesn’t monitor 2K but for 1080i59.94, you would want a graphics card that we have verified on our list here:

https://blackmagic-design.com/support/detail.asp?techID=195

regards

Kristian Lam
Blackmagic Design

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