No Video-Out with Apple Color 1.5

[Tal Rom]

If you updated the Multibridge Pro Driver, check if the control panel in the system preferences is not set to “extended desktop”
it should set to “Black”

Tal Rom

PrePost
Production & Post Workflow Solution

Israel

[Ray Chung]

Agreed…in the ‘Decklink’ section of System Preferences, choose “black’ instead of ‘extended desktop’, if it is set to the former. You’ll have to restart after changing the setup. Color 1.5 works fine with my Multibridge Pro 2 monitoring out.

[Kurro Gonzalez]

Hi. I already set the system prefrences on ‘black’, I forgot to tell you. That was the recomendation that I read on the Bkackmagic website. I also switched off all my devices and the computer and switched them on again, but still without any result. This is turning me mad, because, as I said, I can get video out on Final Cut, but not on Color. Any sugestions (appart from cutting my veins)?

http://www.tyrisfilms.com

[Kurro Gonzalez]

I have also checked out the rest of the software I have installed on my computer, and there’s no problem with none of theme: Motion, Soundtrack Pro, After Efects… every one of them allows me to watch the video output signal through the Multibridge Pro 2.

http://www.tyrisfilms.com

[Ray Chung]

Might have to do a reinstall of FCS or the like. Don’t know what it could, sorry. I guess I was lucky in that it started right up for me.

When I installed my FCS studio upgrade, (after cloning my original hard drive) I first uninstalled all Blackmagic Software, then did the FCS upgrade install, then reinstalled the Blackmagic software/firmware. Maybe something about that order of things helped on my end.

[Michael Lovelady]

I’m having the exact same problem… video out works fine in FCP 7 but no video out in Color 1.5 (although the application seems to work fine otherwise)… Also, related but aside, we’ve got an MXO color box on this machine as well, which seems to have been disabled too. Any ideas out there?

Thanks,
Mike

—
R. Michael Lovelady
Central Planning, LLC
Portland, OR

[Kristian Lam]

Hi guys,

Please make sure you disable the video desktop feature,i.e. set it to “Black” and restart your computer. See if that helps.

regards

Kristian Lam
Blackmagic Design

[Michael Lovelady]

Yep, extended desktop is off (e.g. Color will launch just fine) but no video out is possible. Just continues to send black, even though video out works fine in FCP7. Sounds like this is a deeper issue with Color itself or it could be a very specific hardware driver issue as it only seems to effect some machines. Here’s another thread on the same topic:

https://discussions.apple.com/thread.jspa?messageID=10012452

It’s interesting to note that one poster installed FCS3 on 6 work stations, and had this problem effect 3 while the other 3 were fine. Our workstations have both Multibridges and MXO boxes (MXO is dead as well in Color, but works under FCP7) not sure what video out hardware is on other effected machines.

—
R. Michael Lovelady
Central Planning, LLC
Portland, OR

[Kristian Lam]

What kind of Mac Pros are you running?

regards

Kristian Lam
Blackmagic Design

[Kurro Gonzalez]

Mine is 2×2.66 GHz Dual-Core Intel Xeon.
I have spoken to Apple’s supportters and they told me, after doing every kind of test, that their technicians were going to study the problem, ‘cos they can’t see what’s the problem. In fact they don’t have any idea of were can lay the problen, for it should work on any mac based on intel processor.

http://www.tyrisfilms.com