Replies – Forums – Kristian Lam – Page 12

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Kristian Lam
February 24, 2011 at 1:07 am in reply to: uncompressed AVI problem in MacOS X 10.5.8

[adrian finn] “My workaround is to open the file in a Hex Editor and change any text UYVY top 2vuy and then resave but this is not really a sustainable solution and seems uncessary given that the files are basically the same, just the description in the file is different!

Is a fix planned for this or any easier way to ensure captures in Windows / Linux play easily in MacOS X??
“

I have an AppleScript that will do a batch convert if you want it. I posted a link to this app some time ago on this forum.

We’ll have to check if we can capture to the same fourcc as we run the risk of the wrong colorspace being used on Windows should we use 2vuy.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
February 24, 2011 at 12:57 am in reply to: Output Blackmagic DeckLink Studio

Hi Lucas,

Questions like these are best suited for our developer mailing list which you can sign up here:

https://lists.blackmagic-design.com/mailman/listinfo/bmd-developer

regards

Kristian Lam
Blackmagic Design
Kristian Lam
February 24, 2011 at 12:55 am in reply to: DeckLink HD Extreme 3D as Dual SDI cards

Hi Larry,

No, this is not possible. HD Extreme 3D is designed for 3D dual channel input, and the inputs cannot be treated as 2 discrete inputs like the DeckLink Duo.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
February 24, 2011 at 12:53 am in reply to: Decklink Duo audio monitoring?

Hi Terry,

When the card is capturing, audio does not get passed on to the system so you can’t monitor it via your computer audio system. However, the E-E output of the card will work so if you need to monitor audio and have a DeckLink card with only SDI outputs, you can de-embed the audio via our SDI to Audio Mini Converter.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
February 2, 2011 at 4:37 am in reply to: Blackmagic Intensity flickers to black and then crashes FCP

Hi John,

The best way to tell is to move one of the known good guys into this Mac Pro. If it works fine, then the card in question will need to be RMAed.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
February 2, 2011 at 4:36 am in reply to: Intensity Pro Capture Settings

Hi Richard,

Yes, you can. We provide don’t provide every preset (there’s just too many!!) so you can simply duplicate the Pro Res 422HQ settings and change it to ProRes.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
December 27, 2010 at 2:05 am in reply to: FCP crashes when changing capture settings

Hi,

You should also get the crash log from FCP which is available when you open up the Console application, and send that along with a support request to our Support team. They can be contacted here:

https://www.blackmagic-design.com/support/contact/

regards

Kristian Lam
Blackmagic Design
Kristian Lam
December 10, 2010 at 3:12 am in reply to: Decklink HD Extreme/Betacam SP

The DeckLink Studio is a better choice. It has heaps of analog connection but the advantage is that it is PCIe x1 lane instead of 4-lanes on the HD Extreme which means you can use lower cost motherboards.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
December 10, 2010 at 3:09 am in reply to: Decklink HD Extreme/Betacam SP

The DeckLink Studio is a better choice. Its got full qnal
Kristian Lam
December 10, 2010 at 3:07 am in reply to: Lost Playback Settings In Snow Leopard Upgrade

Hi,

This shouldn’t be the case. The playback settings haven’t changed. Try trashing the FCP preferences to see if you can get the settings to refresh the next time FCP starts up.

regards

Kristian Lam
Blackmagic Design

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