[Kevin Monahan]

Hi Christopher,
You probably need to reactivate Premiere Pro. See this FAQ: https://forums.adobe.com/message/6416340#6416340

Thanks,
Kevin

Kevin Monahan
Support Product Manager—DVA
Adobe After Effects
Adobe Premiere Pro
Adobe
Follow Me on Twitter!

Posts by kev_mon

[Kevin Monahan]

Hi Ryan,
Have you switched the Mercury Playback Engine to “Software Only?” That should help you get an output done, at least.

[Ryan Christensen] ” In this case Adobe and Apple have failed. So frustrating.”

Keep in mind that other software, like BlackMagic Resolve, are also experiencing anomalies on OS X 10.9.3.

Thanks,
Kevin

Kevin Monahan
Support Product Manager—DVA
Adobe After Effects
Adobe Premiere Pro
Adobe
Follow Me on Twitter!

[Kevin Monahan]

Brian, and all,
We know about this issue and are working with our partners at Apple and AMD for a fix. The workaround for this problem is to change your Mercury Playback Engine to “Software Only.” Sorry for the inconvenience.

Thanks,
Kevin

Kevin Monahan
Support Product Manager—DVA
Adobe After Effects
Adobe Premiere Pro
Adobe
Follow Me on Twitter!

[Kevin Monahan]

Hi Andrew,
And thanks to all that thoughtfully addressed my post.

[Andrew Kimery] “so having an integrated suite like CC isn’t advantageous because it’s not a tip to tail Adobe workflow. There’s still room for great, stand alone NLEs in the market.”

I see. So it seems that integration matters less to those at the very high end (as in LA/NYC TV-Film workflows) as you and Lance describe, and for some at the lower end/run-gun level as Bill Davis tells us.

Thanks!
Kevin

Kevin Monahan
Support Product Manager—DVA
Adobe After Effects
Adobe Premiere Pro
Adobe
Follow Me on Twitter!

[Kevin Monahan]

That’s cool and all, but I think of the NLE as the center of a hub of applications I need to edit video with. Thinking this out, even if I wasn’t working for Adobe, I could not consider working with an NLE that does not have basic integration with other apps I need to get my work done (in my case AI, PS, AE, Au). I recall that integration with those apps was so very painful with Avid and FCP.

How are you going to get the job done in only the NLE? Or are you going to hope for eventual integration with other apps that do similar things? Not trolling, I am curious about this.

Kevin Monahan
Support Product Manager—DVA
Adobe After Effects
Adobe Premiere Pro
Adobe
Follow Me on Twitter!

[Kevin Monahan]

HI Dan,
Which version of Premiere Pro are you using?

Thanks,
Kevin

Kevin Monahan
Support Product Manager—DVA
Adobe After Effects
Adobe Premiere Pro
Adobe
Follow Me on Twitter!

[Kevin Monahan]

Ted,
Sign out from Creative Cloud, then sign back in. See if that helps.

Thanks,
Kevin

Kevin Monahan
Support Product Manager—DVA
Adobe After Effects
Adobe Premiere Pro
Adobe
Follow Me on Twitter!

[Kevin Monahan]

Hi Ryan,
While I can’t answer “why,” you can suggest a change to our team. Here’s the links: https://adobe.ly/feature_request

Thanks,
Kevin

Kevin Monahan
Support Product Manager—DVA
Adobe After Effects
Adobe Premiere Pro
Adobe
Follow Me on Twitter!

Posts by kev_mon

[Kevin Monahan]

Hi Ingólfur,
As Don suggested, I think you are confusing subtitles with subtitles. Subtitles should be made in the Titler if that’s what you’re looking for.

Thanks,
Kevin

Kevin Monahan
Support Product Manager—DVA
Adobe After Effects
Adobe Premiere Pro
Adobe
Follow Me on Twitter!

[Kevin Monahan]

Hi Ken,
Sorry, I don’t believe there is one. You could try pressing Ctrl/CMD + W 5 times, if that’s not too much for you.

Thanks,
Kevin

Kevin Monahan
Support Product Manager—DVA
Adobe After Effects
Adobe Premiere Pro
Adobe
Follow Me on Twitter!