[Kevin Monahan]

Hi,
I talked to OWC about this issue. They said that if you Get Info on the drive (on Mac, CMD + I), then delete the image for the drive, it will be seen by Media Browser once more.

Thanks,
Kevin

Kevin Monahan
Support Product Manager—DVA
Adobe After Effects
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[Kevin Monahan]

Hi Eva,
Delete media cache, rename or move your media folder, relaunch Premiere Pro, then reconnect media, if necessary. This should get you back to square one.

If I knew a bit more about your case, I could help you prevent this issue in the future. Typically, you have this problem if you update your software in the middle of a project, something that is not recommended. If that was your issue, try to finish projects before updating.

Thanks,
Kevin

Kevin Monahan
Support Product Manager—DVA
Adobe After Effects
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[Kevin Monahan]

Hi D.J.
In Premiere you have to left-click the time ruler to move the playhead (CTI) position whereas in Vegas you just left-click anywhere in the timeline to move it.

I remember this irritated me a little when I moved from Avid to Final Cut Pro 1 many, many years ago. I think the reason for the difference and the adjustment I needed to make had to do with what is referred to as “mode based” editing.

In Avid you could not move a clip in the Timeline unless you were in “segment mode” so you had the freedom to click anywhere in the Timeline to move the playhead around because a clip could not accidentally be moved.

In Final Cut Pro 7 and earlier and Premiere Pro you have no constraints about being in a specific mode to move a clip, so the area where you can control the playhead has to be limited to an area where you cannot accidentally select and move clips. I hope that makes sense.

I am not familiar enough with Vegas to make the determination if it is a mode based NLE or a mode free based NLE. If it’s the latter, now you now the reasoning behind why moving the playhead in mode free NLEs is guided by the Time Ruler.

I will tell you that after a while, I preferred the freedom of mode free NLEs over mode based NLEs, however, the feeling of being slightly constrained regarding access to the playhead will subside after awhile. You have to accept that one issue to fully appreciate the freedom mode free editing.

Now, if Vegas is actually mode free, it would be interesting to know how you move the playhead around without accidentally selecting and moving clips.

If this is answer is unacceptable to you, or you have ideas on how to overcome your issue, you can always make a feature request for the option you want: https://adobe.ly/feature_request

I would love to switch these commands so scrolling zooms and alt+scroll moves the position in the timeline.

Make a feature request for a new preference to swap mouse control for these functions.

Regards,
Kevin

Kevin Monahan
Support Product Manager—DVA
Adobe After Effects
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[Kevin Monahan]

Hi Anthony,
Please update your video drivers. Does that work for you?

Thanks,
Kevin

Kevin Monahan
Support Product Manager—DVA
Adobe After Effects
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[Kevin Monahan]

HE’S FROM SCHAUMBERG F—ING ILLINOIS!!!!

Kevin Monahan
Support Product Manager—DVA
Adobe After Effects
Adobe Premiere Pro
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[Kevin Monahan]

Hmmm…I think I have heard this somewhere before….

Kevin Monahan
Support Product Manager—DVA
Adobe After Effects
Adobe Premiere Pro
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[Kevin Monahan]

Thanks for the “scene report,” Shane!

Kevin

Kevin Monahan
Support Product Manager—DVA
Adobe After Effects
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[Kevin Monahan]

Hi John,
This is a known issue on OS X 10.11.x. We’re working on a fix.

Our Product Manager has written about the issue here.

After Effects CC 2015 (13.5-13.7) has an incompatibility with a Mac OS X drawing API that changed in Mac OS X v10.11 (El Capitan) that causes the entire Timeline panel to be redrawn each time that only a subset of the panel should be redrawn—e.g., if only the preview time indicator should be redrawn because it is moving. This excessive redrawing can cause the effective frame rate of previews to drop below real-time speed. Apple and Adobe are working to address this issue. In the meantime, you can work around this issue by not showing the Timeline panel during previews; maximizing the Composition panel during previews with the accent grave (`) key is one good way to do this.

See also this blog post by an After Effects Quality Engineer here.

playback of cached previews is not real-time on Mac OS X 10.11

When you preview a composition, layer, or footage in After Effects on Mac OS X 10.11, playback of cached frames is not real-time.

We’ve been working with Apple on the main issue preventing real-time playback on Mac OS X v10.11, and we have a good understanding of the problem. Apple made a change to an API for drawing items to the screen in Mac OS X v10.11 (El Capitan). That change, coupled with some drawing changes for the Timeline panel that we made in After Effects CC 2015 (13.5), causes the entire Timeline panel to be redrawn each time that only a subset of the Timeline panel should be redrawn (e.g., when the preview time indicator moves, the whole panel is being redrawn to the screen instead of just the part that has changed).

We are investigating this problem for the next update to After Effects.

You can work around the problem by hiding the preview time indicator (red line that moves across the Timeline panel during previews) during previews, such as the following:

• close the Timeline panel
• enable Full Screen the Preview panel, or press the accent-grave (`) keyboard shortcut while the mouse is over the composition panel
• reduce the height or width of the Timeline panel, and/or twirl up layer properties to minimize the amount of screen space used by the Timeline panel
• zoom in on the Timeline panel and move the current zoomed view up or down the composition to avoid showing the portion of the timeline you are currently previewing (thus hiding the preview time indicator)

Thanks,
Kevin

Kevin Monahan
Support Product Manager—DVA
Adobe After Effects
Adobe Premiere Pro
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[Kevin Monahan]

[Lillian Young] “Premiere won’t even open on my workstation. It crashes on my laptop. I literally have to go back to my office on the weekend to make revisions on a project. “

Hi Lillian,
Did you ever get this working? Let us know.

Thanks,
Kevin

Kevin Monahan
Support Product Manager—DVA
Adobe After Effects
Adobe Premiere Pro
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[Kevin Monahan]

You’re welcome.

K.

Kevin Monahan
Support Product Manager—DVA
Adobe After Effects
Adobe Premiere Pro
Adobe
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