Forum Replies Created

Page 50 of 459
  • I explain how to do this in my newsletters.

    Edward Troxel
    JETDV Scripts

  • Edward Troxel

    February 15, 2012 at 2:40 pm in reply to: NewBlue Titler Pro 1 crashes Vegas Pro 11 (64bit)

    On my machine, 285 was awful – nothing worked right. 290 is working fine.

    Edward Troxel
    JETDV Scripts

  • Edward Troxel

    February 10, 2012 at 12:35 am in reply to: Keyframes become clustered

    Update to the newest version of Vegas Pro 11. One of the fixes deals with moving keyframes.

    Edward Troxel
    JETDV Scripts

  • Edward Troxel

    February 8, 2012 at 1:56 pm in reply to: Adding Effects Keeps Crashing

    [Dave Lozinski] “The New Blue Titler apparently has some bugs in it that are being rectified.”

    MANY bugs that are being blamed on NewBlue Titler Pro can be resolved by either 1) using a compatible video card and 2) updating to the most current video driver.

    NOTE: To find the most current driver, you MUST go to the manufacturers website and search from there. If you go into the control panel and simply “check for updates”, most often it will tell you there is no updated even though there may have been several updates.

    There are still a few issues being resolved and I expect an updated build sometime this month.

    Edward Troxel
    JETDV Scripts

  • Edward Troxel

    February 6, 2012 at 4:47 pm in reply to: record audio at a slower rate

    That’s because what you are changing only affects preview playback. If you adjust the playback rate of the clip, it WILL slow down. Right-click the audio event, choose Properties, and adjust the playback rate there. You will then need to make the event longer to get the complete song.

    Any easier way to do that is to hold down the CTRL key and make the event longer. That will adjust the playback rate for however long you make it.

    Edward Troxel
    JETDV Scripts

  • [Al Bergstein] “It *did* run the install scripts but gave me numerous ‘file unable to load” messages for unknown reasons”

    Actually, it’s a KNOWN reason – Vegas was still running. Even if you shut down Vegas, it does not always “unload” all the way and you’ll find it still running in the Task Manager. If it is still running, those files are locked and cannot be overwritten.

    The simplest solution, reboot, install the titler update, and then start Vegas. It’s not NewBlue’s fault that Vegas doesn’t unload…

    Edward Troxel
    JETDV Scripts

  • [Al Bergstein] “like being unable to even load the new version without the serial number present (many other packages give you a full working version with a time bomb in them), they are simply pushing me away, and making me work around their product to get things done”

    You should note that ALL of our retail products (including the retail version of Titler Pro) install in demo mode and work without a watermark for two weeks. After that, you will need a serial number to activate the product to remove the watermark. Plus, upon registering the serial number should be listed under your profile on our website.

    However, in this case it is NOT a retail product. Instead, it is a bundled product in which you were given the serial number. So the serial number should be available in either your packaging or e-mail.

    Edward Troxel
    JETDV Scripts

  • I’m not sure what you’re referring to by an “update to NE”. If you’ll start a help ticket at newbluefx.com with full information as to what you need, I can help you there.

    One thing to note: On bundled software, Sony distributes the serial numbers. So if you cannot locate your serial number on a bundled product, look in your packaging and e-mails from Sony and, if you still can find it, then check with Sony Customer Service.

    If it was not a bundled package, the information can be looked up but we’ll need to do that in private.

    Edward Troxel
    JETDV Scripts

  • And I responded to your reply this morning. Please try the steps given there.

    Edward Troxel
    JETDV Scripts

  • Please respond to the help ticket again.

    Edward Troxel
    JETDV Scripts

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