Replies – Forums – Dan Moran – Page 13

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Dan Moran
October 23, 2011 at 8:12 am in reply to: Workflow aside : does anyone prefer the Davinci 2K over Resolve ?

Hey Mike,

Sorry didn’t see your post. I was replying to Gabriel’s post about what they told him too…Its far to early to be awake on a sunday morning.

Just to add, I believe they still use some of their 2k’s for dailies work but everything else is Resolve for final finishing.

D

Dan Moran
DaVinci Application Specialist
Blackmagic Design EMEA
Dan Moran
October 23, 2011 at 8:06 am in reply to: Workflow aside : does anyone prefer the Davinci 2K over Resolve ?

I can tell you 100% thats not true or at least not up to date, he used to use a 2K Plus before Resolve was released but Company 3 and Stefan have been using Resolve for quite some time.

https://www.flickr.com/photos/wesdriver/4554925045/sizes/z/in/photostream/

I’m a bit of a Company 3 / Stefan fanboy myself 🙂

D

Dan Moran
DaVinci Application Specialist
Blackmagic Design EMEA
Dan Moran
October 20, 2011 at 8:42 pm in reply to: export 3d tracking data

Hey Josh,

There is no way to export tracking data from Resolve.

I hope this helps!

Thanks,

Dan

Dan Moran
DaVinci Application Specialist
Blackmagic Design EMEA
Dan Moran
October 17, 2011 at 8:18 am in reply to: update to 8.1 killed my resolve

Hey Adam,

Just to let you know we do offer almost 24 hour support. We have DaVinci support offices in Singapore, The UK (thats me!) and LA.

Between us we offer free support from any of our phone numbers or by mail at davincihelp@blackmagic-design.com

So please do send me (us) and email or call and I’ll do my best to help you out asap.

Also depending on your location I can put you in contact with a local dealer that may be able to offer you direct support.

I hope this helps!

Thanks,

D

Dan Moran
DaVinci Application Specialist
Blackmagic Design EMEA
Dan Moran
October 14, 2011 at 9:29 pm in reply to: “Error: Failed to save project”

Hey Rick,

Can you try doing an Export + of the project?

You can do this on the Config page by right clicking the project name.

It exports the whole project with stills etc.. and should help you keep your work if your having any saving issues.

Hope this helps.

D

Dan Moran
DaVinci Application Specialist
Blackmagic Design EMEA
Dan Moran
October 14, 2011 at 9:26 pm in reply to: how to fit resolve to a 15inch mac book pro screen?

Not closed just out of solutions I’m afraid.

The only suggestion I could give you is to plug in an external monitor with a higher resolution.

I hope this helps!

Thanks,

D

Dan Moran
DaVinci Application Specialist
Blackmagic Design EMEA
Dan Moran
October 14, 2011 at 4:28 pm in reply to: how to fit resolve to a 15inch mac book pro screen?

Hey Prathvish

With the 8.1 Release we have added Support for Early 2011 MacBook Pro 15” with 1680×1050 display. At the moment we do not have any support for any lower Resolution screens.

It may be possible to adjust your screen but I don’t have any help or info in this area i’m afraid.

Thanks!

Dan

Dan Moran
DaVinci Application Specialist
Blackmagic Design EMEA
Dan Moran
October 14, 2011 at 1:13 pm in reply to: 8.1 hung on database upgrade

Hey Michael,

How many projects do you have in the database?

We recommend always doing a backup of your current database before an update just to be safe.

Please drop me a mail on davincihelp@blackmagic-design.com and i’ll do my best to help you out!

Thanks,

Dan

Dan Moran
DaVinci Application Specialist
Blackmagic Design EMEA
Dan Moran
October 13, 2011 at 4:24 pm in reply to: wacom for davinci?

If you could that would be brilliant, just send it to the usual address please!

Thanks,

D

Dan Moran
DaVinci Application Specialist
Blackmagic Design EMEA
Dan Moran
October 13, 2011 at 3:31 pm in reply to: wacom for davinci?

hmm, don’t see anything like that on my system.

I guess we fixed it 🙂

D

Dan Moran
DaVinci Application Specialist
Blackmagic Design EMEA

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