Chris Pearse
Forum Replies Created
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Hi Cleiber,
It’s probably easiest for me to describe how the down conversion in the Multibridge Eclipse works. But how you describe is how I would expect it to be behave.
When you are inputting with the Multibridge Eclipse, the input signal will loop-through to it’s outputs. The Eclipse doesn’t have any internal hardware processing to down convert this. You can apply a software down conversion to the input signal, so that the downconverted signal will appear in your capture application. But the loop-through signal will remain in whatever format you are inputting.
On playback you can also apply a down conversion, so that if you are playing back HD, you can output SD. This too is a software down conversion and will output in SD on all outputs. It’s not possible to output HD on one output and SD on another.
Chris Pearse
Technical Support Consultant
Blackmagic Design EMEA -
Hi Andrew. Sorry, I should have mentioned that the Extended Desktop feature may not work on some Legacy cards.
Chris Pearse
Technical Support Consultant
Blackmagic Design EMEA -
Hi Ivan,
To output from your Premiere Pro timeline via your Blackmagic card you will want to use one of the Blackmagic Design sequence settings. Amongst the sequence presets in the New Sequence window should be a folder for these. if you don’t see them it may be that the driver for the Blackmagic card was installed prior to installing Premiere Pro. If you re-install the latest driver I think these should then appear.
Chris Pearse
Technical Support Consultant
Blackmagic Design EMEA -
Hi Andrew,
The option to output extended desktop from the DeckLink card is in the Blackmagic panel in System Preferences. There is the dropdown box ‘When not playing video, output’, you should have the option here for Black, Last played frame and Extended Desktop. Just select Extended Desktop, restart, and I believe it should then work for you. The resolution is then set from the Mac OS Display preferences
Chris Pearse
Technical Support Consultant
Blackmagic Design EMEA -
It seems pretty common for cameras that record into 24p to output 1080i59.94 on their outputs. I know that the Canon 5D will do the same.
I can only really speculate that this is for the sake of compatibility. 1080p24/23.98 is not a universally supported HD format. There’s plenty of devices out there that don’t support it, but most, if not all should support 1080i59.94.
Chris Pearse
Technical Support Consultant
Blackmagic Design EMEA -
Hi Ben,
The HyperDeck Shuttle automatically detects the incoming video signal, and will capture into the same format that it is receiving. It doesn’t have any internal conversion that would allow capturing into a different format than the one it recieves. The only way to change the capture format would be to change the output format on the source device.
Chris Pearse
Technical Support Consultant
Blackmagic Design EMEA -
Hi Matt,
I’m afraid I don’t. But we’ll continue to add SSDs when they have been tested fully for compatibility.
Chris Pearse
Technical Support Consultant
Blackmagic Design EMEA -
Hi Matt,
We’ve seen a few issues with the Crucial M4 SSDs and the Hyperdeck Shuttle. The key thing is not so much the speed of the disk, but the way in which the disk writes data.
For more information on these issues, as well as our current list of certified SSDs please see the following support article:
Chris Pearse
Technical Support Consultant
Blackmagic Design EMEA -
Hi Lowell,
I would suggest contacting your local Blackmagic support office, as it sounds like this may need some troubleshooting.
You can either send a support request through using the form on the Intensity Pro’s support page
https://www.blackmagic-design.com/support/
or you can find support numbers for each office on the following page
https://www.blackmagic-design.com/company/
Chris Pearse
Technical Support Consultant
Blackmagic Design EMEA -
Hi Troy,
The problem we find with a lot of laptops is that they simply don’t have sufficient bandwidth to support our USB 3.0 devices. I’m afraid I couldn’t suggest whether the HP Elitebook you mention will work as it is not one I’m aware of.
Currently we only certify the MSI GE620 for use with the UltraStudio Pro and Intensity Shuttle. You can find more information on compatibility on the following pages.
These articles can also be found from the UltraStudio pages in our support section here
https://www.blackmagic-design.com/support
Chris Pearse
Technical Support Consultant
Blackmagic Design EMEA