Are you actually logging the footage? Or are you trying to use “Capture Now”? It sounds like you’re trying to do the latter. If you’re dealing with timecoded material, you should always, always, always log your tapes before you capture! If you want to capture whole tape rolls, just log a single in at the head of the tape & an out at the tail of the tape. The few minutes that will take you can save you hours of headaches later. BTW, I regularly do this to capture tapes up to 3 hours long. If the TC on the tape is clean, it will work quite well.
Arnie
https://www.arniepix.com