Rohit Gupta
Forum Replies Created
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Lion is currently not supported, and will result in all sorts of issues. Please stick to Snow Leopard 10.6.8.
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Hi Fred,
Again – if you can send logs, we can take a look at this issue as well.
Regards,
Rohit -
Hi Prathvish,
Do not import media when loading the XML (there is a checkbox for this), and add the DPX files to the media pool just as you would do for a EDL conform. Then all the matching is done based on reel number and timecode.
Hope this works for you.
Regards,
Rohit -
Please capture logs using the following app:
/Library/Application Support/Blackmagic Design/DaVinci Resolve/CaptureLogs.app
Also, capture the output of the Mac system profiler in XML format, and send to:
davincihelp (at) blackmagic-design.com
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Are you running the v8 release from the BMD website? Please re install the official release and if you continue to have problems, please send your Mac system profiler XML output as well as resolve logs to our support. Don’t forget to send your dongle ID for verification.
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A fix for this will come with the next update. Glad you found a workaround 🙂
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You can change between Half/Full res decode anytime. In 7.0, it would just not update the resolution shown in the media pool.
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If the R3D files are truncated for whatever reason, they take a very long to open as the Red SDK needs to scan through the file to detect the length of the clip. Perhaps this could be causing the problem.
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Hi Ola,
Do you have all the files in one folder, or sub-folders? Can you try adding a sub-folder at a time just to test.
If you still have issues, could you please capture logs, and email our support. We’ll take a look at the logs.
Rohit
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That is strange – please send logs, and also send save the output of Mac System Profiler with the dongle plugged in.
To capture logs run:
/Library/Application Support/Blackmagic Design/DaVinci Resolve/CaptureLogs.app