Replies – Forums – Rich Campbell

Forum Replies Created

Rich Campbell
July 24, 2008 at 8:49 pm in reply to: Raid Array Recommendations

Hi,
Avid Technologies local storage options, along with the Avid VideoRaid, now include the latest in SAS, Serial attached SCSI, technology. With VideoRaid models ST and SR, you will find more options for configuring the raid to meet your needs, along with more capacity, expansion, competitive pricing and support. Visit Avid.com for our current local storage products and their availability.

Rich Campbell
AVID Technology, Inc.
Technical Support
Video/Storage Division
805-584-8743
richard_campbell@avid.com
Rich Campbell
May 13, 2008 at 11:29 pm in reply to: Sonnet ExpressSAS RAID Problem

Hi Rhys,
Rich Campbell here. Formally Medea tecnical support and now Avid technical support. Your storage needs can easily be accomodated with Avid storage solutions with the great support you have come to expect. There is the current Avid VideoRaid and the upcoming SAS VideoRaid ST and SR which will bring you all the latest technology for local storage. Follow the links I have here to get the information you will need to help decide.

https://www.avid.com/products/video-RAID/index.asp
https://www.avid.com/products/2915.htm

Call me anytime.
Best Regards,

Rich Campbell
Avid Technology, Inc.
Technical Support Representitive
805-584-8743
richard_campbell@avid.com
Rich Campbell
March 24, 2008 at 6:50 pm in reply to: 3Ware Sidecar external RAID

Hi Nate,
The Medea storage forum would now be incorporated into the Avid VideoRaid forum. Storage is ever changing with new technologies being introduced all the time. Currently, the Avid VideoRaid would be the next step up from the Medea RTRX. Look for Avid Technologies to notify the video communities of any new video stroage products as they become available.
Regards,
Rich Campbell
AVID Technology, Inc.
Technical Support
Video/Storage Division
805-584-8743
richard_campbell@avid.com
Rich Campbell
March 14, 2008 at 5:07 pm in reply to: Medea FCR2 Drive Compatible with new MacPros?

Hi,
The FCR2 will work with the new MAC Pro.

Rich Campbell
AVID Technology, Inc.
Technical Support
Video/Storage Division
805-584-8743
richard_campbell@avid.com
Rich Campbell
February 8, 2008 at 4:32 pm in reply to: Backup & Archival Plan–eSATA, SAS, & BOB.

Hi,
As mentioned, there are many storage solutions for backing up data. As Medea storage arrays had accomodated these needs in the past, the same local storage arrays are available from AVID Technology at the same great price with the same great support.

Rich Campbell
AVID Technology, Inc.
Technical Support
Video/Storage Division
805-584-8743
richard_campbell@avid.com
Rich Campbell
December 13, 2006 at 9:57 pm in reply to: I know drop shadow is broken… but edge feather too?

Hi,
This is Rich with Medea Support. You can try richard_campbell@avid.com. Call me at 818 880 0303 ext 122 or email me a time and number so I can call you. Either way I would need some more info to attack the issue with respect to the Medea. Look forward to hearing from you.
Regards,
Rich Campbell
Technical Support
Rich Campbell
November 11, 2006 at 12:05 am in reply to: Video is shifting (horizontally) & quickly then FCP quits or beachballs forever

Hi,
To better troubleshoot, what is the exact model number of the Medea unit? What is the firmware you are running on the Medea? What is the Atto scsi controller model and driver Atto verified was installed? What slot is the Scsi controller in? Have you been in Hyperterminal on a PC with the Null modem cable to troubleshoot? Let me know to help resolve.
Rich Campbell
Technical Support
818 880 0303 ext122
Rich Campbell
August 8, 2006 at 6:21 pm in reply to: Testing Realtime in Quad? – Simplest effects cause Render 🙁

Hi,
At this point, we would want to rule out the Medea hardware as the cause. There is a utility built into the Medea firmware to troubleshoot using the Null modem cable and a PC. Please call me at 818 880 0303 ext 122 or email me your phone number and best time to call to richard_campbell@avid.com.
Regards,
Rich Campbell
Medea Technical Support