This isn’t a technical issue… it’s a human “knowledge” issue.
Many people (read that “clients”) are CLUELESS when it comes to communicating technical specs. They may have heard a few buzzwords like “uncompressed” or “DNxHD”, but they really don’t know what they mean. Worse, they just don’t understand the implications of what they’re asking for.
As professionals, we take on the responsibility of protecting them from their own lack of knowledge.
The easiest way to do that is to ask to speak directly with the “end user”…i.e. the other editor/post house/grfx house/ network who has to use what you’re giving them. Inevitably, this conversation will
change what the client initially blurted out, and result in smiles all around.
My only other bit of advice is to put any intended delivery specs IN WRITING! There’s just too many
variables involved not to be absolutely, 100% clear.
Mark