Forum Replies Created

Page 79 of 143
  • Kristian Lam

    March 28, 2007 at 4:21 am in reply to: black magic cards and graphic cards

    Hi,

    [marmels] “does the black magic cards act’s as a graphic cards?”

    We do provide a video desktop output which will extend your system’s desktop. However, it is not a full fledge “graphics card”.

    [marmels] “what is the main perpouse of useing black magic cards? beside captuering.”

    Playback and monitoring on a broadcast monitor 🙂

    [marmels] “using windows xp runing sony vegas 7?”

    We currently don’t support Vegas 7

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    March 28, 2007 at 4:17 am in reply to: Combustion framebuffer

    Hi,

    Combustion relies on Quicktime for the framebuffer but Quicktime is not available on Windows 64-bit. Please see this note for more details:

    https://blackmagic-design.com/support/detail.asp?techID=160

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    March 28, 2007 at 4:13 am in reply to: Vegas Video Compatibility

    Hi,

    We don’t support Vegas 7.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    March 28, 2007 at 4:12 am in reply to: Online Jpeg codec

    Hi,

    “BMD 8 bit Mjpeg” is the one.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    March 22, 2007 at 5:38 am in reply to: fcp still crashing

    Hi,

    If you’re experiencing crashes, please send us the copy of the crash log and your system profile. The email address is support[at]blackmagic-design.com

    If it’s a kernel panic, send use the kernel panic log which is called “panic.log” and is located in “/Library/Log”.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    March 21, 2007 at 11:12 pm in reply to: fcp still crashing

    Hi Dan,

    The HD Extreme is fine. This issue only affects the DeckLink SP PCIe and the DeckLink Extreme PCIe.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    March 21, 2007 at 12:53 am in reply to: Decklink SDK Questions

    Hi Brian,

    I would recommend you sign up with our dev list instead. Please refer to this technote for more information:

    https://www.blackmagic-design.com/support/detail.asp?techID=104

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    March 21, 2007 at 12:42 am in reply to: 1080 consumer plasma / HDLINK

    Yes, HDLink looks at the framerate reported back by the display via EDID and adapts accordingly. This includes adding pulldown to a 23.98 signal in order to fit it to a 60Hz display.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    March 21, 2007 at 12:40 am in reply to: fcp still crashing

    Hi Patrick,

    There’s a bug right now and where more than 2GB of RAM will crash your Mac Pro when using the DeckLink Extreme PCIe or SP PCIe. We’re working on it right now. As a temporary workaround, you’ll need to limit the amount of RAM in your Mac Pro to 2 GB.

    regards

    Kristian Lam
    Blackmagic Design

  • Kristian Lam

    March 15, 2007 at 1:06 am in reply to: Windows 6.0 Drivers are up

    Hi guys,

    The drivers were tested on Vista inhouse on multiple systems before they were released and the issues reported were not seen. I would like to work through these issues to find out what exactly is going on.

    The only thing to note is that in Vista, there is currently no Extended Desktop support so no additional display will be detected.

    Please contact me directly via support [at] blackmagic-design.com. Thanks.

    regards

    Kristian Lam
    Blackmagic Design

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