Replies – Forums – Kristian Lam – Page 28

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Kristian Lam
April 12, 2010 at 11:38 pm in reply to: iPad VideoHub App?

Hi

it’s running here on our NAB booth.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
April 6, 2010 at 2:04 am in reply to: hdmi 1.4 compatibility

Thanks Arnie,

I’ll take the suggestions back to engineering.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
April 3, 2010 at 10:22 am in reply to: NAB : New Ultrascope ?

Hi

Sorry, It has always been our policy not to comment on any future product plans.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
April 3, 2010 at 10:20 am in reply to: hdmi 1.4 compatibility

Hi

what specific HDMI 1.4 feature do you need?

regards

Kristian Lam
Blackmagic Design
Kristian Lam
April 3, 2010 at 10:19 am in reply to: Intensity Pro

Hi

Not while you’re capturing. But if you’re playing back a HD clip, you can able down conversion in the Blackmagic preference pane to get SD output.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
March 30, 2010 at 11:09 am in reply to: HDMI Intensity Pro recordings tinted pink/green

Hi,

A replacement card is definitely doable. Just contact your reseller and they will be able to assist with swapping out the card for a new one.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
March 30, 2010 at 11:08 am in reply to: Decklink SDI wont see my camera, please help.

Hi,

First thing to check is that you’re using a setup in Media Express or Final Cut Pro that matches the framerate of the HD-SDI signal your camera is sending.

A lot of cameras record 24p to tape but pull and output Hd-SDI as 59.94i. Try using a 59.94i capture setting and see if that helps.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
March 30, 2010 at 10:56 am in reply to: Intesity Pro and i7 processor

Hi,

It’s not the i7 processors but rather the X58 chipset which seems to be an issue but we’ve been getting reports that latest BIOs updates from the various manufacturers have resolved the compatibility issues.

This motherboard is based on H55 and I don’t believe we have any reports about issues with it and Intensity Pro.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
March 28, 2010 at 12:09 pm in reply to: HDMI Intensity Pro recordings tinted pink/green

Hi,

Could you try capturing via one of the analog connections and see if there’s any difference?

regards

Kristian Lam
Blackmagic Design
Kristian Lam
March 27, 2010 at 8:35 am in reply to: Intensity Pro, ALOT of problems, Please help!

So what’s happening after 25 seconds of capture?

regards

Kristian Lam
Blackmagic Design

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