Replies – Forums – Kristian Lam – Page 2

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Kristian Lam
June 4, 2012 at 12:41 am in reply to: Intensity Shuttle Thunderbolt Flickering Issue

Hi Samuel,

Thanks for reporting this. We’ll check this out here and find out what’s going on.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
May 28, 2012 at 1:44 am in reply to: 9.5.1 Drivers on Extreme

Hi Bret,

What size is your screenshot PNGs?

regards

Kristian Lam
Blackmagic Design
Kristian Lam
May 8, 2012 at 11:06 pm in reply to: Desktop Video 9.5 makes Intensity Extreme Useless! Audioissues and sluggishness.

Hi Neil,

Please upgrade to v9.5.1. Thanks

regards

Kristian Lam
Blackmagic Design
Kristian Lam
March 7, 2012 at 10:52 pm in reply to: Blackmagic Design HDLink Pro DVI – bigger screens than 30″?

Hi,

The requirements are really referring to Dual Link DVI-D displays up to 2560×1600. The size of the screen does not matter.

If you’re going to be sending your DVI signal to a 42″ display that is just 1920×1080, it will be fine.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
March 5, 2012 at 1:02 am in reply to: Thunderbolt Intensity Extreme sees no video

Hi Carlo,

The speed of your disks should not make a difference to whether you can receive the signal, it only matters when you start capturing.

Most of these cameras output 1080i59.94 over HDMI even though they record 24p to disk. Have you tried going through the various project settings and see if any of them will show the preview signal?

regards

Kristian Lam
Blackmagic Design
Kristian Lam
March 5, 2012 at 1:00 am in reply to: PHOTOSHOP, bringing all my HyperDeck Studio Dreams to Life!!!

Awesome Kevin 🙂

Thanks for the feedback!

regards

Kristian Lam
Blackmagic Design
Kristian Lam
March 2, 2012 at 4:14 am in reply to: Intensity Extreme with 2 Thunderbolt ports?

Hi Mike,

We don’t comment on any future product development but thanks for your feedback. I’ll certainly pass this on to the rest of the company.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
March 1, 2012 at 11:00 pm in reply to: Blackmagic intensity extreme black screen on tv

Hi,

Couple of things you can try:

1) Does component output from the Xbox work?

2) Does toggling the RGB YUV output settings in the Xbox menu settings do anything?

3) Do you have any other sources other than the Xbox you can try?

regards

Kristian Lam
Blackmagic Design
Kristian Lam
March 1, 2012 at 10:50 pm in reply to: Shuttle DNxHD MXF no playback

Hi Rafael,

Please try the beta 3 driver which I’d just uploaded. This should address the issue with DNxHD MXF playback.

Thanks.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
February 25, 2012 at 1:07 am in reply to: Shuttle DNxHD MXF no playback

Hi

This is a bug in the beta driver but you should not see this issue if you use the released 2.0 driver. Thank for testing out the beta drivers. We do expect some bugs in them as we head towards a finished release.

regards

Kristian Lam
Blackmagic Design

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