Replies – Forums – Kristian Lam – Page 113

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Kristian Lam
May 11, 2006 at 12:22 am in reply to: DLX PCI — suddenly audio on R side ONLY

Hi Lu,

Disconnect the breakout port at the back of the card and reconnect it firmly. Does the sound come back?

Is this problem on the analog XLR outputs or the digital AES out?

regards

Kristian Lam
Blackmagic Design
Kristian Lam
May 11, 2006 at 12:20 am in reply to: Problems with newest Decklink SP drivers

Hi Necemon,

Can you email us?

pcsupport[at]blackmagic-design.com

Let us know you’re Necemon from this forum.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
May 8, 2006 at 1:06 pm in reply to: Video lag results in A/V out of sync

Hi Buddy,

The best way to verify this is to use a normal CRT television set and set the outputs of your DeckLink card to composite. This will tell if the issue here is really a delay introduced by your LCD or something else.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
May 8, 2006 at 1:22 am in reply to: Getting DAT audio into FCP 5.1 via Decklink Extreme XLR inputs

Yes, you’ll need a valid analog video signal for the card to see the XLR audio. If you don’t have a video source available, loop the output of the card back to its inputs.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
May 6, 2006 at 3:22 pm in reply to: no “live” SDI input

[jorje] “i got the same problem. composite and component digitize is working, but sdi shows picture only at rewind.”

Hi,

Does your deck support UMID? Try turning it off.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
May 6, 2006 at 4:16 am in reply to: 8-bit 4:2:2 raising levels in part of image in FCP

Hi Steve,

That will help a lot. Thanks.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
May 5, 2006 at 8:08 am in reply to: 8-bit 4:2:2 raising levels in part of image in FCP

Hi Steve,

Thanks for the report and we’ll look into it. Any chance of sending us a frame of the problematic video?

support[at]blackmagic-design.com

regards

Kristian Lam
Blackmagic Design
Kristian Lam
May 5, 2006 at 8:07 am in reply to: 2k support

Hi Toby,

The HD Pro 4:4:4 does not support 2K or HDSL. The HDLink is not compatible with the Apple 30″ Cinema Display as it does not have dual link DVI which is used by the display.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
May 5, 2006 at 8:04 am in reply to: Problems with newest Decklink SP drivers

Hi,

Please also let us know your system configuration, including the make/model of your motherboard. Send use the NFO file you get by going to Start -> Run and typing “msinfo32”.

regards

Kristian Lam
Blackmagic Design
Kristian Lam
May 5, 2006 at 4:39 am in reply to: Message for Grant Petty . . .

Hi qt,

Email it to support[at]blackmagic-design.com and I’ll forward it to Grant.

regards

Kristian Lam
Blackmagic Design

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