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Kevin Monahan
October 10, 2013 at 3:41 pm in reply to: Chaining the Opacity of an Adjustment Layer…

Dan,
Try updating the drivers for your GPU and report back.

Thanks,
Kevin

Kevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
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Kevin Monahan
October 9, 2013 at 8:49 pm in reply to: Moving all clips at once?

Hi Eric,
Is the Track Select tool what you are looking for? You can grab all the clips on multiple tracks with it.

Thanks,
Kevin

Kevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter!
Kevin Monahan
October 8, 2013 at 9:10 pm in reply to: Canon XF305 and Ppro Workflow question

[Alex Rod] “The more I work with Ppro the more I wish it had an Log and transfer feature like Final Cut does. “

You can use Adobe Prelude as your “Log and Transfer” utility. Try it.

Thanks,
Kevin

Kevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter!
Kevin Monahan
October 8, 2013 at 4:58 pm in reply to: Edit long prores render without re-encoding

Hi,
Which version of Premiere Pro are you working with?

Thanks,
Kevin

Kevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter!
Kevin Monahan
October 3, 2013 at 4:33 pm in reply to: PP CC — sloggish realtime playback of proxy video files

Hi Joel,
Do the sequence settings match the clip settings precisely? Did you drop a clip on the new item button or right click it to select the “Create New Sequence from Clip” option?

Thanks,
Kevin

Kevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter!
Kevin Monahan
October 3, 2013 at 4:31 pm in reply to: Proj files work fine one day, next day they are corrupted???

Hi Eric,
Where do you store the project file, on the boot drive or the media drive?

Thanks,
Kevin

Kevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter!
Kevin Monahan
October 3, 2013 at 4:25 pm in reply to: CC app still seeing uninstalled CS6 apps

[Oliver Peters] ” The situation corrected itself the next time I restarted the computer. Thanks.”

Thanks for reporting back, Oliver.

Kevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter!
Kevin Monahan
October 3, 2013 at 4:25 pm in reply to: CC Apps install in the Documents folder on a Mac?

That seems odd, Gates. I would uninstall these apps, quit, then relaunch the Creative Cloud app and then reinstall. Hope that helps.

Thanks,
Kevin

Kevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter!
Kevin Monahan
October 3, 2013 at 4:22 pm in reply to: Typekit.

Hi Paul,
Sure, shoot me an email: kmonahan AT adobe DOT com. Hopefully it won’t get caught in the spam filter.

Thanks,
Kevin

Kevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter!
Kevin Monahan
October 3, 2013 at 4:21 pm in reply to: Adobe CC – Media Encoder Issues

Hi Jamie,
Sorry for your trouble. What you might try is the following:
•Make sure that you have updated the video drivers for all the GPUs in your computer.
•Export from AME using the Queue not Export
•Trash Preferences

If none of these things work, you might try reposting your issue over on the Adobe forums where AME experts hang out: https://forums.adobe.com/community/ame

Thanks,
Kevin

Kevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter!

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