I hear that Walter. They are sending me a new base, thinking it may just be the base that failed, that’s why there was no power to the unit. If that doesn’t do it, I’m pulling the drive and as you noted, either place it directly inside a computer or in another enclosure to access the disk and retrieve your data. They waved the voiding of my warranty in case I have to go that way. I also have a IT friend that can retrieve the data if push comes to shove.
I’ve already decided to go with G-Tech looking ahead, and I’ll backup all my files on another external drive. This whole thing started because I was looking for a multi-platform workflow. I thought Seagate would do that for me and it’s turned into a big mess.
This has been a live and learn a hard lessons.
Thanks for your help and support!!!!
Frank Giardina
17 Video Production