Client requested an uncompressed, full-resolution Quicktime file on a DVD.
My only tools were FCE HD 3.5.1 and iDVD.
One month after mailing the DVD, the client (public relations expertise, not video production) said the DVD wasn’t QT and was very low resolution.
I re-checked my project and files and found them to be unchanged – 13gb movie which looked great with QT player, great in iDVD, and great on NTSC.
My only guess was that the client confused the DVD with an earlier approval file which was (clearly) a low-res, WMV file.
When I rendered the QT movie, I chose QT conversion and selected “none” in the settings menu, as well as 720×480 in the size menu. As I said, the file was over 13gb when finished rendering. I’m now wondering if I should have checked 8- or 10-bit uncompressed instead of “none,” if that would have made any difference?
I also advised the client that using one of my company’s FTP sites might be a better choice for delivering the file instead of a DVD.
Thanks again, Tom.