[A.Zander] “After 2 days of 4 seperate calls I spent a total amount of 45 minutes listening to nothing but ringing on their west coast distribution line. As in if you go to the avid webpage and go to contact us, the number it gives you…
Thats customer service.”
oh yeah absolutely.
If you don’t buy the service contract with the exclusive support numbers they actually answer, your out on your can.
I do understand the need for this way of doing business, but its nice to see companies like Adobe and Apple that don’t require it.