Hi –
you probably know this, and I don’t know what your drive array is, or which Sonnet card you are using, but if you are using an E4P or X4P, it takes time for the Port multiplier chassis to scan the 5 drives. This means that the drives won’t mount until the computer is booted up, sometimes for 30 -45 seconds. You can watch the lights cycle 1,2,3,4,5 – after all 5 light, the drive array mounts.
I bet the first thing Sonnet tells you to do is update your firmware (which I doubt will fix anything if you had a working system). Certainly do these tests with the card in slot 2 or 4, and with no Kona card in the system.
Bob Zelin