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No communication with AJA IO
I lost communications with my AJA IO yesterday.
I created a new profile, because I think the original profile was corrupt, Final Cut will not launch from the original profile.
I re-installed the drives v2.1 and v 3, right now v 2.1 is on there.
I am not getting a firewire light on the IO. I switched the firewire cable with one from another room, that I know works and still no firewire light on the IO.Any other suggestions would help.
That room has been down for almost 2 days.
Thanks
Steve Cohen
Editor
O2 Media Inc. -
2 Replies
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Call AJA immediately.
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using the Firewire cable going to your AJA I/O, plug this very cable into a firewire drive (and don’t tell me you don’t have a firewire drive, or other firewire device – if you don’t, then go out and buy one, and return it after these tests). Does your drive mount ? If it does not, change the cable – does it mount now ? If it mounts, and your AJA does not, you got AJA problems. You should UNINSTALL and then REINSTALL the AJA drivers, and forget FCP for now -just launch the AJA Pro IO Control Panel utility – does it see the AJA I/O ?
If not, call AJA. If it does see the Pro I/O Control Panel, but FCP does not see FCP, start from GROUND ZERO. Reinstall everything.Bob Zelin
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