Forum Replies Created

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  • Alex Dow

    December 9, 2016 at 2:44 am in reply to: joining or pickwhipping objects?

    Hi Kevin,

    What Zaxwerks product are you using?

    Whichever plug-in you use, all of these objects will need to be inside the same instance of the plug-in. 3D Invigorator PRO uses object sets and 3D ProAnimator uses tracks. Do not pickwhip AE layers to other AE layers.

    Once I know which software you are using, I can tell you how to move the pivot point to get the hinge to work properly.

    Cheers,
    Alex Dow
    Zaxwerks Tech Support
    support(at)zaxwerks.com

  • Alex Dow

    December 9, 2016 at 2:38 am in reply to: New computer for Zaxwerks

    Hi Les,

    Here are the compatible systems:
    Macintosh
    Intel Mac Only
    Mac OS X 10.9 or higher.

    Windows
    Windows 7, Windows 8, or Windows 10

    After Effects
    CS6 – CC2017

    Graphics Cards:
    – Nvidia GeForce GTX 660 or better recommended
    – ATI/AMD R7 Series or better recommended
    – Minimum of 512mb of VRAM (but we recommend 1GB)

    Less capable graphics cards may still work but these are our recommendations.

    Cheers,
    Alex Dow
    Zaxwerks Tech Support
    support(at)zaxwerks.com

  • Alex Dow

    June 30, 2016 at 6:31 pm in reply to: renderer

    Hey Neftali,

    When you say nothing works what does that mean? Do you see an error message when you render? Does the program run at all for you?

    Cheers,
    Alex Dow
    Zaxweks | Tech Support

  • Alex Dow

    June 30, 2016 at 6:27 pm in reply to: Zaxwerks Pro Animator

    Hi Wreaford,

    You can revolve text around a sphere, by following these steps:

    1. Create the sphere and text and make sure they are on the same track
    2. Select the text and in the “Object Controls” panel open the “Info” twirly and change the x position to move the text apart from the sphere
    3. Select both the text and the sphere and group them (Cmd+g on mac and Cntl+g on windows)
    4. Now make sure the pose is selected and go to the “Animation Controls” panel
    5. On the right side in Pose Actions select the menu and select spin y
    6. Change rotation to 360(or any amount of rotation you want) and click the checkbox next to “Use Common Center”

    That’s it. Now you can change how long your pose lasts in the Animation Timeline which will change how long the spinning lasts.

    Cheers,
    Alex Dow
    Zaxwerks | Tech Support

  • Alex Dow

    April 13, 2016 at 8:04 pm in reply to: tutorial videos

    Hey James,
    Unfortunately there’s not a way for you to download the tutorial videos from our site. However, you can use a site like https://www.clipconverter.cc/ to download the youtube videos.

    Cheers,
    Alex Dow
    Zaxwerks Tech Support

  • Alex Dow

    November 20, 2015 at 7:41 pm in reply to: Invigorator Pro constantly crashing in Creative Cloud 2015

    Hi Cliff,

    Thanks for the info. What specific steps are you doing when the program crashes? Are you just simply applying the plug-in and it crashes?

    Thanks,
    Alex Dow
    Tech Support / Customer Service
    Zaxweks
    alex(at)zaxwerks.com

  • Alex Dow

    November 17, 2015 at 6:24 pm in reply to: Need updated transparency map tutorial.

    Hi Don,

    No problem at all. The bottom black rim is just a rectangle that I drew at the bottom of the crown in the Object Drawing panel. In the resource files that you can download with this tutorial is a project that already has the rim setup for you. Please take a look at that.

    Resource files: https://zaxwerks.com/tutorials/Tutorial124-ResourceFiles.zip

    Cheers,
    Alex
    Zaxwerks
    Tech Support/Customer Service
    alex (at) zaxwerks.com

  • Alex Dow

    November 17, 2015 at 1:07 am in reply to: Need updated transparency map tutorial.

    Hey Don,

    The tutorial is done and up online! You can watch it here: https://zaxwerks.com/training/tutorial124

    Since the program has changed so much over the years, we actually create this crown in a different way than Jon Okerstrom did. However this way is a lot easier now since Invigorator comes with more powerful tools.

    If you have any questions be sure to let me know.

    Cheers,
    Alex Dow
    Tech Support/Customer Service
    Zaxwerks

  • Alex Dow

    November 12, 2015 at 10:38 pm in reply to: Format Tools

    Hi Richard,

    When exporting a model from 3D ProAnimator make sure to export it with the .zxo format. This is the Zaxwerks specific format that will keep material, bevel, and object data. Then when you import the object into 3D Invigorator it will remember everything for you so you don’t have to reapply the materials or bevels.

    As of right now there isn’t any 3rd party material pack that is prepared specifically for Zaxwerks products. However there are several sites that offer material maps packs that you can use to create materials inside of Zaxwerks products. Our friends at Rampant have a great texture pack that has 78 different metals: https://rampantdesigntools.com/product/rampant-texture-toolkit-v1/

    Cheers,
    Alex Dow
    Tech Support | Zaxwerks

  • Alex Dow

    November 11, 2015 at 12:05 am in reply to: Need updated transparency map tutorial.

    Hi Don,

    Thanks for the suggestion. We’ll create a similar tutorial soon using the new v8.6!

    Cheers,
    Alex Dow
    Zaxwerks
    alex (at) zaxwerks.com

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