Forum Replies Created

Page 130 of 205
  • Alan Lorence

    May 21, 2007 at 8:16 pm in reply to: Wondertouch Support E-Mail Address

    Use the Email contact form on our website. For some reason btinternet and our ISP won’t allow emails back and forth. Or post here if the message is something you don’t mind posting in a public forum.

    Alan.

    http://www.wondertouch.com

  • Alan Lorence

    May 21, 2007 at 11:12 am in reply to: AVI Export ain’t working

    Don’t use uncompressed — it doesn’t work for some people with pIllusion for some reason.

    Download and use Huffy UV instead. It uses lossless compression.

    Alan.

    http://www.wondertouch.com

  • Alan Lorence

    May 21, 2007 at 11:11 am in reply to: Motion Emitters in Moton 3

    No, they should work fine in Motion 3 — it’s just a question of moving them where they need to be.

    I’ll be able to test this sometime soon — once I get my copy of Motion 3.

    Alan.

    http://www.wondertouch.com

  • Alan Lorence

    May 19, 2007 at 12:15 pm in reply to: AVI Export ain’t working

    You may be using weird stage sizes. As a test, try 320×240 and see if that works. If it does, remember that you have to make the stage window large enough to fit your stage size at 100% zoom. If you have the stage set to 640×480 for example, but the stage window is too small, the output size (shown in the output options dialog) might be something weird like 521 x 377, and most codecs won’t like that weird size.

    Alan.

    http://www.wondertouch.com

  • there’s a version (older, but wonder if it still works?) on the wondertouch downloads page — the “other” page.

    Alan.

    http://www.wondertouch.com

  • Have you tried increasing the emitter “life” property?

    Alan.

    http://www.wondertouch.com

  • [BeenThere2] “if you set the frame rate (in the bottom right of the window) to “0”, then PI crashes. It just quits”

    Yes, I found that out while demoing at NAB. Just don’t do that. =)

    [BeenThere2] “Also after the quit, when you reopen PI, the last file that was worked on, does not necessarily appear in the “Open Recent” in the FILE menu, even if it was saved before the crash.”

    That’s probably because the recent files info hasn’t been written yet, but I have to check into that. It’s probably written to disk at app close only.

    Alan.

    http://www.wondertouch.com

  • We’re working on the DV fix — it will be in a free 3.0.2 update to be released in the next month or two.

    In the meantime, there are a couple of ways to convert your DV AVI into a high-quality (indistinguishable from the original) version that pIllusion can read, or better yet, get pIllusion to read the DV file as-is with no conversion.

    To get it to read the DV file directly with no conversion, you need to install a DV codec. One that is available for free is the Panasonic DV codec. If you Google that, you’ll find several sites that have the codec for download with instructions on installing it. I’ve done this, and it works great.

    If you’d prefer to convert your DV AVI into another format, you can do this in Premiere Pro 2 by selecting the clip, then using “Export -> Movie” in the “File” menu, click the “Settings” button in the Export Movie dialog, and change the File Type to “Targa”. Uncheck the “Add to Project when finished” option.

    Then you can load the TGA image sequence into particleIllusion, save your particles with an alpha channel, then do your work back in Premiere Pro using the original DV file and the new particles movie (or image sequence).

    As I said, we’re working on an update so the DV codec or conversion won’t be necessary.

    Alan.

    http://www.wondertouch.com

  • You need to upgrade to 3.0.5, which is Universal.

    Since you haven’t received the email notice about this upgrade, contact wondertouch support.

    Also, don’t send the crash report to Apple. If you get crashes in 3.0.5, contact us first.

    Alan.

    http://www.wondertouch.com

  • Check and see if ATI has an updated video driver on their site.

    Alan.

    http://www.wondertouch.com

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