Naomi, you’re not the only one to have had a bad “set”. We had two out of three LaCie 500GB drives die, we replaced them with G-RAIDs. We’re happy. Many users on the FCP-L have spoke about how they also had bad drives. I heard something about 18 out of 30 dying at a major Boston-area university.
While I’m sure Walter has had very good luck with his LaCie drives, I have not had his good experience.
Oh, as to “what did LaCie say?” The first time one of my 500GB LaCies died LaCie replaced it for free– it was under warranty– but they would not attempt to recover my data. Drives are cheap, the data they contain is much more valuable. The next time I had a drive fail (so I guess it ended up being 3 out of 4 drives, I forgot about the replacement) I didn’t bother contacting LaCie, instead I contacted a G-RAID dealer.
— Wes Plate
Automatic Duck