[Todd Kopriva]

Start here:
https://blogs.adobe.com/aftereffects/2013/04/how-to-avoid-crashes-and-caching-problems-with-video-copilot-element-3d.html

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Todd Kopriva, Adobe Systems Incorporated
After Effects quality engineering
After Effects team blog
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[Todd Kopriva]

Are the layers guide layers?

If not, we’re going to need a lot more information to help you. Screenshots help.

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Todd Kopriva, Adobe Systems Incorporated
After Effects quality engineering
After Effects team blog
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[Todd Kopriva]

See this in After Effects for instructions for changing time display units:
https://helpx.adobe.com/en/after-effects/using/timecode-time-display-units.html#change_time_display_units_in_after_effects_cs5_5_and_later

BTW, your subject line is confusing. Are you talking about After Effects CS6 (version 11) or After Effects CC (version 12)? They are different things.

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Todd Kopriva, Adobe Systems Incorporated
After Effects quality engineering
After Effects team blog
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[Todd Kopriva]

I agree with what the others have recommended—especially John, whose link goes to a collection of ordered resources that includes the items that Joe mentioned.

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Todd Kopriva, Adobe Systems Incorporated
After Effects quality engineering
After Effects team blog
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[Todd Kopriva]

The After Effects CC (12.2) update fixes a common cause of such memory allocation errors:
https://adobe.ly/AE_CC_12dot2_details

Let us know how it works for you after you’ve installed the update.

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Todd Kopriva, Adobe Systems Incorporated
After Effects quality engineering
After Effects team blog
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[Todd Kopriva]

The After Effects CC (12.2) update fixes this:
https://adobe.ly/AE_CC_12dot2_details

Let us know how it works for you after you’ve installed the update.

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Todd Kopriva, Adobe Systems Incorporated
After Effects quality engineering
After Effects team blog
———————————————————————————————————

[Todd Kopriva]

The After Effects CC (12.2) update fixes this.

Let us know how it works for you after you’ve installed the update.

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Todd Kopriva, Adobe Systems Incorporated
After Effects quality engineering
After Effects team blog
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[Todd Kopriva]

The After Effects CC (12.2) update fixes a cause of a crash involving the Auto Contrast effect, Auto Levels effect, and other related effects.

Let us know how it works for you after you’ve installed the update.

———————————————————————————————————
Todd Kopriva, Adobe Systems Incorporated
After Effects quality engineering
After Effects team blog
———————————————————————————————————

[Todd Kopriva]

The After Effects CC (12.2) update fixes a cause of a crash involving the Auto Contrast effect, Auto Levels effect, and related effects.

Let us know how it works for you after you’ve installed the update.

———————————————————————————————————
Todd Kopriva, Adobe Systems Incorporated
After Effects quality engineering
After Effects team blog
———————————————————————————————————

[Todd Kopriva]

The After Effects CC (12.2) update fixes this problem.

I’ll leave it to Peter to confirm for Premiere Pro, but I believe that the recent Premiere Pro CC (7.2) update addresses this, too.

Let us know how it works for you after you’ve installed the updates.

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Todd Kopriva, Adobe Systems Incorporated
After Effects quality engineering
After Effects team blog
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