Forum Replies Created
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Well…I think the method I outlined would work just fine.
Keep in mind that a “tracking matte” tracks the layer you’re assigning it to…the matte in question needed to “track” the base shot…to cut out the hole. The content inside the hole was dynamic.
TimK,
Director, Consultant
Kolb Productions,Adobe Certified Instructor
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I’ve heard of this happening if PPro was installed by a non-administrator user account.
Something on a Mac about these files being written by software that doesn’t have permissions to write back to/update the database that tells the software where these files are…so they get made again.
Where is the cache database targeted to?
Did you install the Adobe software under a user account that doesn’t have administrator privileges?
TimK,
Director, Consultant
Kolb Productions,Adobe Certified Instructor
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What do you mean “recognizes”…
What are your memory preferences set for?
TimK,
Director, Consultant
Kolb Productions,Adobe Certified Instructor
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[hunter beckmann] “I think you misinterpreted my frustration at the program as hostility towards you, and I have no idea how that merited the personal attack you just unleashed.”
The wording of your post was not helpful:
“I’d highly doubt seeing as these programs were running a good 3/4 of a year on the same soundcard drive and suddenly just stopped. I can’t find the codes, they aren’t in any of my emails. This software is the absolute worst, it has incredible capabilities, but its absolutely riddled with random errors.”
I know you’re not frustrated with me, but blaming the application in this case was just silly.
The application didn’t cause the problem, and it isn’t the “absolute worst”…and if you’ve never gotten audio out of your system, the sound card or the drivers are some kind of problem and have been since the beginning. Hence, why not check the compatibility of your sound card?
Reinstalling the software is very basic troubleshooting, and it seemed that your frustration at not being able to find your own serial number (I hope you wrote it down and stored it somewhere) was being aimed at the software itself.
I’m not really big on personal attacks, but I’m particularly frustrated by people who are being told where their issues most likely are, that seem to only be interested in complaining about some other issue that isn’t responsible for their problem.
PPro CS4 isn’t the “absolute worst” and in this case there is no indication that for you it’s “riddled with random errors”. It IS quite likely that you have a system issue.
TimK,
Director, Consultant
Kolb Productions,Adobe Certified Instructor
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[Tom Daigon] “Yup, Like I said in my post to him earlier…zooming in does smooth out the scanning on the timeline display in the Record/Right monitor.”
If your timeline is zoomed out so far that a millimeter movement of your mouse moves the playhead 10 frames, you’ll see your image advance proportionately.
FCP behaves the same way does it not?
TimK,
Director, Consultant
Kolb Productions,Adobe Certified Instructor
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[Tom Daigon] “Yes its a shame that PrP users were treated with a lack of respect in the past. Is that a good reason for them to act in the same disrespectful manner to others? “
I hear what you’re saying Tom…long time Windows/PPro users need to have the will power to avoid the tempting opportunity to give in to schadenfraude…
TimK,
Director, Consultant
Kolb Productions,Adobe Certified Instructor
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[David Battistella] “HA ha,
That was a funny one…
:)”Sorry, a bit too cute I suppose.
It was meant to be humorous (corny…but humorous)…not degrading.
🙂
TimK,
Director, Consultant
Kolb Productions,Adobe Certified Instructor
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[Julian Bowman] ” I know they have all the stuff I have in my house, but god knows where they put it and how their complex TV set-up works :)”
I think the initial challenge with answering your tactical question is that the answer wouldn’t be useful without trying to put the concepts in PPro into context…and that’s not really a one-post task.
One of the largest hurdles moving from FCP to PPro is that they look so similar…yet under the hood, they’re working quite differently. Once you really understand what’s under the hood, you’ll feel more confident that 1. It’s a significant step from FCP without a doubt and 2. a lot of these procedures will be far more intuitive.
TimK,
Director, Consultant
Kolb Productions,Adobe Certified Instructor
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[hunter beckmann] ” This software is the absolute worst, it has incredible capabilities, but its absolutely riddled with random errors.”
Um…yeah, well…
You can’t find your own serial number my friend, I’m afraid someone who doesn’t write their purchased serial number down so they can access it leaves an impression with me…and it’s not about the software.
…you said in your initial post the software ran without issue for a long while, but then you note that the sound preview has never worked.
Unless you never cracked the help to set up your ASIO sound card preferences properly, it sounds as if your sound card very well may have had a compatibility issue from day one. If you choose not to troubleshoot a problem, that’s not Premiere Pro’s fault.
You could try attempting to launch the software and holding the shift key down in case the preferences file is corrupt for some reason…
Obviously something happened recently that changed your system as the behavior of the system changed…since you can’t even find your own serial number to reinstall it, the software obviously did not.
Premiere Pro CS4 is professional software. It needs a professional system to run properly. Testing your RAM does not mean checking to see if the system thinks it has the same amount as you do…RAM can have defects that cause operational issues but it’s not like if it powers “on” it’s automatically good at every stress level.
Are you running OS auto-updates? You may want to shut that off. Have you tried restoring your system to a date before the problems happened?
You ask for help and yet you refuse to investigate anything I’ve offered as you “highly doubt” any of this is the problem…
This is a waste of my time. Either start troubleshooting and get us the information we need to help you, or enough already. In this case I “highly doubt” the software is the problem.
TimK,
Director, Consultant
Kolb Productions,Adobe Certified Instructor
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[hunter beckmann] ” I can check about my soundcard’s comparability, but currently I’m more concerned with getting the software to run.”
That’s kind of the point. Your sound card being incompatible could be causing your issue.
I’d find that number as you need to probably clean out that machine and re-install the software so you can at least start troubleshooting.
TimK,
Director, Consultant
Kolb Productions,Adobe Certified Instructor